"We have stayed at Astor house before so we came back to the same apartment.
They had upgraded the sofas to recliners which was a nice surprise.
The apartment itself is easy to get to clean and Torquay town centre is a short walk away.
It has a great view over the beach side of Torquay and the area is quiet.
The place is clean and well maintained and the host kindly provided some biscuits and milk.
I would highly recommend this place."
"We have stayed at Astor house before so we came back to the same apartment.
They had upgraded the sofas to recliners which was a nice surprise.
The apartment itself is easy to get to clean and Torquay town centre is a short walk away.
It has a great view over the beach side of Torquay and the area is quiet.
The place is clean and well maintained and the host kindly provided some biscuits and milk.
I would highly recommend this place."
"Fabulous building which has a lot of history attached to it.
Louise and Sean were excellent hosts and our apartment accommodation had everything we needed."
"Fabulous building which has a lot of history attached to it.
Louise and Sean were excellent hosts and our apartment accommodation had everything we needed."
"Didn't receive the property information coming up to the booking date, I contacted the company and was told there was some IT issue and apologised and forwarded me the information. When we first arrived after a 5 hour drive at half 6 on a Saturday evening, the access code for the key lock box we recieved via the property app was incorrect. Family of 4 had to hike to get some food in a local restaurant and wait for a call from the property management team. In the meantime I found a different...
"Didn't receive the property information coming up to the booking date, I contacted the company and was told there was some IT issue and apologised and forwarded me the information. When we first arrived after a 5 hour drive at half 6 on a Saturday evening, the access code for the key lock box we recieved via the property app was incorrect. Family of 4 had to hike to get some food in a local restaurant and wait for a call from the property management team. In the meantime I found a different...
"Everything was fine overall, great apartment, great location, friendly housekeeper. However, before travel look after a message requesting a deposit, we noticed that the Hotels.com app indicated the deposit and taxes were included, which turned out not to be the case. As a result, I had to make the payment through a separate website. We left the apartment clean and tidy, and the deposit was refunded within a few days."
"Everything was fine overall, great apartment, great location, friendly housekeeper. However, before travel look after a message requesting a deposit, we noticed that the Hotels.com app indicated the deposit and taxes were included, which turned out not to be the case. As a result, I had to make the payment through a separate website. We left the apartment clean and tidy, and the deposit was refunded within a few days."
"The flat is in a good location. The balcony is the standout feature with a sea view. Lovely old building.
You can walk to the beach in 10 mins and be in the harbour within 20 mins.
Be warned it is uphll on the way back.
Gated secure parking.
The flat is functional. 2 good sized bedrooms and an open plan living area.
Beds are very comfy.
The cleaning left a little to be desired. Towels have seen better days. Sofa and cushions needed a fabreeze and a plump.
And the interior is showing its age a...
"The flat is in a good location. The balcony is the standout feature with a sea view. Lovely old building.
You can walk to the beach in 10 mins and be in the harbour within 20 mins.
Be warned it is uphll on the way back.
Gated secure parking.
The flat is functional. 2 good sized bedrooms and an open plan living area.
Beds are very comfy.
The cleaning left a little to be desired. Towels have seen better days. Sofa and cushions needed a fabreeze and a plump.
And the interior is showing its age a...
"We had a lovely stay here for a week. It is situated close to the harbour and local amenities, so is ideal for just being able to pop in and out of town. The only downside, is the apartment comes with a very small parking space. "
"We had a lovely stay here for a week. It is situated close to the harbour and local amenities, so is ideal for just being able to pop in and out of town. The only downside, is the apartment comes with a very small parking space. "
"The owner was really friendly, the family room was great for a few day's stay. We were really happy with everything and felt this was one of the best guest houses we've ever stayed in. "
"The owner was really friendly, the family room was great for a few day's stay. We were really happy with everything and felt this was one of the best guest houses we've ever stayed in. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The Grand Hotel is a historic property with excellent staff and great food, and it's very handy if you're travelling by rail to or from the adjacent Torquay station. The recent renovation of the indoor pool, changing rooms and spa facilities was long overdue and provides a now clean and welcoming experience, although the arrangement remains sub-optimal from a hygiene perspective with guests and staff having to walk poolside wearing shoes to access the changing rooms.
The lobby and bar area are well-appointed and welcoming, the restaurant serves fantastic food but is somewhat shabby with dated decor and fittings. The breakfast buffet is extensive with everything you could imagine, and even includes a gluten free section.
On the upper floors, the rooms, corridors and staircases remain very dated, with 1980s bathrooms, peeling window frames, and old radiators. Some updates to furniture, interior decoration and modern TV sets do little to offset the sense that this a dated property long overdue for comprehensive refurbishment. One of the two lifts was out of service for the duration of our stay.
Nevertheless this is a very welcoming and pleasant place to stay, and the pool/spa facilities are perfectly decent following the recent works. It's also great value, and I suspect that if it were comprehensively renovated to contemporary 4 star expectations I would probably not be able to afford it!"
"We had booked a double room with a sea-view. On arrival we were disappointed with the room as the bed was only a standard double size, which few hotels have these days and which was not clear to us when booking (though perhaps we assumed wrongly). This room was also a bit small for our taste and expectations, and it wasn't even the smallest size we could have booked (which would have been the "cozy double") so I can't image how "cozy" that would be. Annaya on reception was very patient with us and helpful in upgrading us to a larger room (at a price). And once we had upgraded we were very happy with the room and the view.
The hotel has an aura of internal grandeur consistent with some of its celebrated past guests but is perhaps showing its age in terms of its exterior decor. It is only a short walk from the buzz of Torquay harbour.
The breakfast buffet provided a good choice, with some nice touches (e.g. overnight oats with banana) but we found that from 9am it was quite busy and as a result they were unable to handle food requests such as poached eggs or eggs benedict.
We enjoyed our visit and a special mention should go to Annaya and Callum on reception who were both polite, helpful and professional in all our interactions and issues. We would consider coming again.
A tip: We were definitely happy we had paid for a sea-view room as the rooms at the back of the hotel have a limited inland view.
Also note you have to pay £10 per night parking, which is annoying."
"The room was nice and clean, the breakfast was amazing, the view was gorgeous and the location is perfect.
I suggest if you need hypoallergenic bedding that you request at the time of reserving, it’s not standard to have it included in the room."
"Great staff, always very helpful, enjoyed having the pool to ourselves, the place is geared more towards catering for the older generation and seems to be well appreciated by those guests."
"Every member of staff we met was very welcoming, friendly and professional. The room was very well equipped and the breakfast excellent. The special 6 course dinner was very much appreciated. The one concern, in view of the prevailing heatwave conditions, was that the room and especially the en suite was uncomfortably hot and cooled just a little by the fans provided. Air conditioning would have been very welcome!"
"A nice hotel, decent food and drinks offering. Staff were friendly, rooms were a bit dated and pokey but not an issue.
Bonus of charging points for electric cars which saved us a trip out.
The local area is fantastic and worth the visit"
"Lovely, spacious rooms, environment considered (no silly plastic cups/shower caps). I saw the pool and jacuzzi water being tested twice whilst we were there.
Only thing was that we had to pay for parking, but that was because we booked with a third party. Book with hotel.
Breakfast lovely, maybe a few more pastry/bread choices needed."