Cari Hotel di Torbay

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"The outside of the hotel is looking a bit drab and in need of a good clean/paint. The reception area was very pretty and reception staff were pleasant. Check in was quick and efficient. Our room was large although could do with a refurbishment as some furniture was scruffy and ripped and the carpet was dirty, well worn and had an iron burn on it. There was plenty of storage. Tea and coffee making facilties also available. The bathroom was ok although there was signs of mould and the shower...

"A great place to stay in Torquay. Across the road from the beach and a short walk into town. Nice room and really good food in the restaurant, the breakfast is also very nice. "

"Beautiful from top to bottom - wonderful extras like fresh milk in the fridge, a chocolate treat and great coffee. All staff were amazing - so friendly and welcoming and genuinely kind. We have already recommended Hotel indigo to our friends - just a shame that we were only staying one night! "

"Breakfast was ok but pastries were not warmed up so were hard. Cooked breakfast didn’t look very appealing so I just went with porridge pots, the occasional firm pastry and coffee from the machine which was pretty good."

"Im blue badge holder and was asked to pay £15 a night asked staff to cha ge our bedding just turned it round came back with body rash"

"Ibis did not provide breakfast on day 1 and we had to go next door to the sister hotel Mercure. Following day Ibis was supposed to provide breakfast but when we went down tables hadn't been cleared and there was little food. We were told there was a problem with the kitchen and we had to go next door again to the Mercure. That night we went to the bar and it was covered in dirty glasses and the girl behind the bar was barely coping. They seem to have a shortage of staff or at the very least...

"Very nice stay room just needs up dating but clean !"

"The staff were amazing!! All the staff were super helpful and so friendly. My room was pretty and I had a great view of the ocean."

"Room is a bit tired and need ms an uplift to be 5 star Staff were helpful "

"I booked the room for my wife. She stayed at your premises overnight just to have a shower was very badly treated and your staff were very unprofessional all over a misunderstanding  "

"Breakfast was good "

"There is good local shops and high stress. Staff was amazing. But the property needs some good maintenance"

"Unclean rooms, dirty bed sheets and blocked drains. Should be taken off Expedia website!"

"Requested a bath in rooms. When arrived a there was a small shower in the room. Asked receptionist they checked no bath available in any of the rooms left. Disappointed as my husband is disabled and can't use a shower Room needs a a"

"2nd visit here so was slightly disappointed with the room this time as the bathroom was tiny and the shower was so small and had a high step to get in it i was unable to use it due to issues with one of my legs so had to strip wash for 3 days and just put my head in when washing hair."

"Staff were all really nice, especially Ava our waitress. She went above and beyond. However there were a couple of waiters who did disappoint us. One forgot to put our breakfast order through, although he did apologise to us. The other one just seemed to ignore us and I had to go and ask at reception for a menu. Reception staff were all very friendly and polite. Overall would definitely go back there again "

"Tired 'club double' room in need of a complete refresh. Overnight technical breakdown resulted in no hot water throughout the hotel during the first morning. Note that the indoor pool is small (3 able to swim at one time) and slots have to be booked in advance rather than turn up & use."

"We really enjoyed our stay , room clean and tidy , however the mattresses were too hard and room could do with up dating . "