Search Hotels with Pool in Township of Wilmot

"Clean"

"Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy"

"The room was comfortable but it was not cleaned after our first night’s stay. When asked, I was told first that since we had the ‘do not disturb’ sign, they didn’t enter our room however, we removed the sign when we went out at 10. Then I was told that the hotel has a policy of not cleaning the rooms daily. When I asked to see where it states that, I was told that it is not in writing but it’s their hotel policy. I found it very strange and asked to speak to the manager and then the receptionist offered to clean it herself. If that is a hotel policy, I think it is very unhygienic. I also feel that it will be helpful to staff their front desk with more staff because there is always a delay with a lineup at the front."

"My sister and I had a great few days' stay here - we were greeted warmly by the front desk staff and our room was ready a bit before standard check-in time, which was a nice surprise. The room was nice and decently appointed. We weren't spending much time in the room so it wasn't too important to us. Bar Mason was convenient - and the food was tasty too! Service at the bar was friendly and efficient. Definitely recommend staying here if you're in Guelph."

"Excellent hotel. I highly recommend"

"Everything was great"

"One of the best hotel stays I have had. Check in was friendly, easy and welcoming. The concierge even gave my daughter an easter toy and treats. They truly went above and beyond to ensure we were welcomed and comfortable. Very refreshing and appreciated. "

"I was happy overall with our stay. Breakfast was good. Love that you can have tea in the afternoon. The only downside was the outside door to our room. I thought it was a great advantage except I could not access from outside. And The parking spot outside that door should be marked for the room as well. Overall the stay was great. "

"My biggest issue with staying at the hotel was the level of noise. I came here to rest after a long day. 10 minutes after I enter my room I heard constant screams from the hallway. I opened my door and saw a bunch of kids screaming their head off and running through the corridor. I called the front desk and asked to send someone to take care of the situation. It DID NOT HELP! The running and screaming persisted. I called again and the answer I got was "I talked to them. They are running races...". I didn't realize that I rented a room on a race track. My second issue, I booked the room well in advance and asked for the highest floor of the hotel. Then called again a couple of days before and made sure that the hotel has my request. When I registered, I got the 3rd floor rather than the 4th. I was told that "this is all we have". I said I requested it well in advance, but that was not honored. That, combined with the running and screaming made me very upset."