Resor di Trinidad dan Tobago

"The hotel was very nice. After arriving, I contacted the hotel to see if there was shuttle service. Spoke to Amit who stated the roads were flooded and it would be about 1 1/2 hours before they can send someone. We decided to take taxi service instead. Arrived, we were greeted and checked in by Amit. He was very knowledgeable and polite. The first room we were given, the window was frosted and we couldn’t see out. Even though the hotel was booked, he managed to move us to a room...

"The customer service was very on point and the staff both at service desk and restaurants were eager to serve us and more than welcoming and friendly. Will recommend this hotel to others."

"There were mop streaks and shoe prints from the cleaner on the ground. There was no staff at the reception when we arrived. Security checked us in. Similarly the breakfast staff were always inside talking and we had to go find them. The breakfast was minimal though tasty. As for the beach view, you can see it when you have breakfast but not from the rooms. The hotel is generally run down and poor value for money. It also did not feel safe."

"Unfortunately we could not stay as the front desk did not know how to execute an offline credit card transaction and thus we weren't able to check in and had to leave."