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Ulasan untuk Quality Inn Tulsa - Downtown West

2.5 out of 5
Quality Inn Tulsa - Downtown West
2316 W Cameron St, Tulsa, OK

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 262 dari 959 ulasan" "
Penilaian 8 - Bagus. 287 dari 959 ulasan" "
Penilaian 6 - Cukup Baik. 139 dari 959 ulasan" "
Penilaian 4 - Buruk. 111 dari 959 ulasan" "
Penilaian 2 - Sangat Buruk. 160 dari 959 ulasan" "

7,2/10

Kebersihan

7,8/10

Staf & layanan

5,8/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

5,2/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Jimi

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We showed up after booking weeks in advance and they didn’t have our two rooms!!! Ruined the trip.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Jesse

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice room, a lot of amenities and clean too.
Menginap 1 malam pada bulan April 2024

4/10 Buruk

LINDA

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
I liked staying there because it was close to the BOK center, but what I didn't like was there were dead cockroaches in my room. I have always had good luck with Quality Inns but I won't stay at this one again! It makes me think they don't have any housekeeper in the hotel cause there excuse for dead or alive bugs in any room!! I bragged to my daughter what a great hotel it was and it really let me down!!
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Colton

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Amberr

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was Terrible ! It was Dirty Nasty Un kept literally everything was broken! I showered on site and the shampoo and body lotion were half empty from the other guests using them. I’ll be showing as soon as I get home to wash off that hotel!!
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Brittany

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

4/10 Buruk

Brittany

Disukai: Staf & layanan, kenyamanan kamar
Needs changes
The size of the room was amazing. However it desperately needed some updating on a few things. The bed was very comfy. The first couple hours I was there someone kept trying to get into my room. The smell of weed was very strong. The night shift workers were not professional. Someone kept putting their dirty towels and trash outside my door and it stayed there the whole weekend. I would probably never stay there again unless things change.
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Mike

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Gina

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Isabella

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
For a low-end hotel it was really great. It was a reasonable price and it honestly exceeded my expectations. Naturally, it didn’t have absolutely stellar amenities, but you can’t expect that from a low end hotel and they absolutely had more than I expected. I like their complimentary free breakfast and the staff was very friendly and accommodating. The only two main things I can complain about is the homeless people that tend to wander the area and the hallways usually smell like cleaner which made my asthmatic partner kinda light headed but this is definitely worth the money and very safe for a low end hotel. The cameras at every corner made me feel very secure.
Menginap 5 malam pada bulan Desember 2023

2/10 Sangat Buruk

Adrienne

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We got bedbugs here.
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Angelina J.

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Lindsey

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The bathroom had at least 10 dead roaches in it
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Gregory

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is a s#!t show. EVERY ROOM SUCKED! They were “kind enough” to offer me others, BUT THEY ALL SUCKED (filthy, noisy, dilapidated). Above it all, EXPEDIA IS REFUSING A REFUND. I guess same people own that hotel and expedia. Can’t give a refund because of a “not our problem” policy at expedia. Both parties here (hotel and expedia) are money grabbing scams. Take my $60 and choke on it. I WILL NEVER USE EXPEDIA AGAIN. Plenty of services out there that will screw me over, but I am happy to say that expedia wont be getting my money ever again.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ferdous

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Lizabeth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
It's winter and there was no real blanket on the bed. Just a very thin white cover that I could see through and it was more like a sheet. There were dead bugs on the windowsill. The furniture is shabby and damaged. The bathroom door would not close unless it was slammed. The bed was hard and uncomfortable; neither of us slept hardly at all. The breakfast was just some scrambled egg substitute and toast or bagels. I guess you get what you pay for.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Gary

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
They do not invest in upkeep of the facilities from the tattered flags outside to the severely weathered desk chair in th room. Trash pulled in corners outside elevator, 3rd floor.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Dickson

Nice
Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

Lukas

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk was slow and very rude. Bed did not have any sheets. Door was already open. We canceled the booking but did not get a refund
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Janet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Siders on the ceiling. Doors didn't lock. I don't think that Hotels.com did not check this hotel. Very, very sketchy.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Sherry

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

MT

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
ok but...
the property is run down. due to the rate, it attracts undesirable guests. our entire floor smelled of weed. the room was good size BUT... Is in need of general maintenace and remodel.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jose

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice and helpful employees
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Joe

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff but an older worn out place. Good.
The staff was great. Friendly and helpful. My tv did not worst all. I mentioned it the 1st day and got nothing.
Menginap 2 malam pada bulan Oktober 2023

4/10 Buruk

Morgan

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This hotel has stains and small damages almost everywhere, even had a bed with a damaged bed frame. The house cleaning does not do a thorough enough job of cleaning the rooms; the toilet paper in use in the bathroom had needle blood on it and the floors were dirty.
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Arthur

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don't stay here!
I had driven about 11 hours from Boulder CO. and arrived at the hotel about 1/2 hour after sunset. Everything was dark! No lighting. If it hadn't been for my GPS, I wouldn't have known I was at the right place. As I sat in the parking lot bewildered, suddenly all the lights came on. At the check in desk, the host wouldn't make eye contact as she mumbled something at me. I had to initial and sign some paperwork which I thought was odd. When I entered my room, it reeked of cigarette smoke. There was a used Q-tip on the floor, along with some cellophane (candy?) wrappers. Gross. I walked out on the balcony and saw that over half of the lights in the parking lot were out. I went downstairs and moved my car so that it was under one of the lights that worked. Too exhausted from driving all day to complain, I took a hot shower and was asleep in seconds. I will never stay at any Quality Inn again.
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Wanda, Fort Smith

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
My son has a reservation here for Sept 23rd, has the Expedia itinerary, confirmation number and proof of payment and they couldn’t find his reservation and turned him away. Expedia made it right but I don’t recommend this hotel at all!
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Parker

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari sam pada tanggal 29 Agu 2023
Dear Parker ,Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay. we appreciate your feed back.

6/10 Cukup Baik

Carolyn

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Poor housekeeping/maintaince
Checked into room to find housekeeping hadn't changed the sheets. Pet/dog hair all over both beds. I went to ask for another room and find curtains hanging off the rod, shower tub was cracked, putting water into the wall, part of the drawers were missing and the grab bar to the shower was falling apart. Only good thing was bed was comfortable and water was hot.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari sam pada tanggal 29 Agu 2023
Dear Carolyn,thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay, we have addressed all the issues and we appreciate your feed back.

2/10 Sangat Buruk

Maria

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This was pretty close to everything we needed to be at for an event. But that's about it. Our room wasn't cleaned before we came in, they only swapped the sheets and gave us towels. There was a dead cockroach in our bathroom. All the room lights were burnt out. The smoke detector has been completely ripped out of the ceiling. There was a door with no lock to an inaccessible balcony. They had a ratty ass leather office chair that would have been better if they'd thrown it away than to have it. There was libt hanging out of the vents. The main door had a board partially dismantled from it, sticking out, with a screw where it could stab you. All the paint jobs were half assed. The elevator was isolated and partially outside. The breakfast food sucked. The pitchers has open tops inside the fridge. The staff was really nice. But that's about it. This is the most ghetto hotel I have ever stayed at. "Quality" my ass. Do NOT stay here. I did complain to Expedia that emailed the hotel. But they never got back with us or changed our room. And I have crippling anxiety. Plus we were doing a comicon this weekend, it is inconvenient and useless to change rooms when my cosplay stuff is scattered everywhere.
Tanggapan dari sam pada tanggal 29 Agu 2023
Dear Maria,Thank you for taking time and giving us your feed back, we apologize for the discomfort, we have addressed all the issues we appreciate your feed back.

8/10 Bagus

Kenneth

Menginap 4 malam pada bulan Juni 2023
Tanggapan dari sam pada tanggal 26 Jun 2023
Dear Kenneth,Thank you for taking time and giving us your feed back we appreciate it.regards,

6/10 Cukup Baik

Angela

Tidak Disukai: Staf & layanan
Unreasonable
Stay was fine except the franchise owner would not refund the full weekend day charge, only when I showed up in person and asked what the deal was...he charged me an amount over the late checkout fee.
Menginap 6 malam pada bulan Mei 2023
Tanggapan dari sam pada tanggal 26 Jun 2023
Dear Angela,Thank you for taking time and giving us your feed back, we appreciate it.regards,

6/10 Cukup Baik

Joshua

Traveler bisnis, Bepergian bersama keluarga
The property was not well kept. Holes in the wall, bathroom fixtures loose. The elevator roof was missing light covers and was exposed to the outdoors. The room was fine, realtively clean. The people were nice but not really friendly. The food was the same each day and not real great. It was just an average place to stay.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari sam pada tanggal 26 Jun 2023
Dear Joshua,Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay. We appreciate your feed back.

2/10 Sangat Buruk

Chester

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lost power all night and they charged me as if I wasn’t inconvenience and left a day early and was charging me half of room cost. No backup Generators
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari sam pada tanggal 26 Jun 2023
Dear Chester,Thank you for for your feed back, sometime things go beyond our control that what happened during your stay.we apologize for the discomfort .regards,

2/10 Sangat Buruk

Jessica

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not for me
This place gives recovery home vibes , its dirty and poorly maintained
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Maranda pada tanggal 14 Jun 2023
Dear Jessica,Thank you for taking time and giving us your feed back, we appreciate it.we are sorry about the discomfort you had during your stay and we have addressed all the issues and thank you for letting us know.Regartds,

8/10 Bagus

Hasani

Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Kyle

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very rough hotel for the price.
Very dirty. Looks like they attempted to remodel it recently but ran out of money.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari sam pada tanggal 25 Mei 2023
Dear Kyle,Thank you for taking time and giving us your feedback, we apologize for the discomfort you had during your stay, we have addressed all the issues. we appreciate your feed back.

2/10 Sangat Buruk

Tammie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Worst hotel ever!!!!
My stay at this hotel was far below acceptable standards. When we arrived the halls were smelly like mildew, it was no air in the halls. Once we got to the room it was not cleaned. There were no pillow cases on the bed pillows, stain on the sheet, water spots on night stand from glasses, furniture still dirty, bugs in window sill, refrigerator dirty and wouldn't close, no ice bucket nor ironing board was in the room and lastly bathroom tub was dirty as well as the curtains and there was urine in the toilet and seat hadnt been cleaned. The room was discusting. I cleaned it along with the help they sent up after my complaint. I truly want my money back. Please take care of this. The front desk workers were informed of everything I mentioned here. The only reason I didn't check out upon arrival is because there were so many activities happening that weekend in Tulsa that most hotels downtown were sold out.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Heather pada tanggal 16 Mei 2023
thank you for your feed back as we are working on fixing the issues you have mentioned hope to see you soon

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
There was no lights in the ceiling and no remote for the television it was an older hotel so smelled some also no soap in the wash area for the bathroom
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari sam pada tanggal 14 Mei 2023
Dear Guest,Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay and we have addressed all the issues and we look forward to see you again.

4/10 Buruk

Imbria

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari sam pada tanggal 14 Mei 2023
Dear Imbria,Thank you for taking time and giving us your feed back we appreciate it.regards,

6/10 Cukup Baik

Pamela

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023
Tanggapan dari sam pada tanggal 29 Apr 2023
Dear Pamela,thank you for taking time and giving us your feed back we appreciate it.

2/10 Sangat Buruk

Doris

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tv did not work. Not clean. Bed very bad. Facilities very dated
Tanggapan dari heather pada tanggal 27 Apr 2023
thank you for your feed back we are fixing the issues and hope to see you again soon

2/10 Sangat Buruk

Robert

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nasty hotels has bed bugs
Do not stay here the hotel has bed bugs and is very nasty
Menginap 1 malam pada bulan April 2023
Tanggapan dari Heather pada tanggal 27 Apr 2023
thank you for your feed back we are working on the issues and hope to see you again soon

4/10 Buruk

Cody

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff was very friendly very professional very accommodating. The hotel was incredibly understaffed . The hotel was ran down and in need of a complete overhaul. Check in time was 3:00 p.m. did not have enough staff to clean the room. The lady from the front desk ended up cleaning our room. We went to our event and came back around midnight which was the first time we were able to get in the room. Almost everything in the hotel was broken, under stocked, unkept, or in need of complete replacement. Both bed frames were broken in our room. The air conditioner unit rattled constantly all night. Have bless these water in the bathroom runs for 10 minutes before we got hot water. The free hot breakfast was non-existent either the supplies were not present or some other reason. The hotel had multiple homeless people living on or close to the property. The grounds on the property were covered in litter. All Lamppost on property had been vandalized and destroyed. It seemed like this location had a great small team of employees trying to take care of a neglected property.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Heather pada tanggal 27 Apr 2023
hello and thank you for your feed back we are fixing the issues and trying to get more staff hope to see you again soon

6/10 Cukup Baik

Josh

Tidak Disukai: Kondisi & fasilitas properti
Fair Hotel
It was okay, but probably won’t stay there again. Pros: Location, room size and bed. Cons: Quality of room and furnishing were subpar for Quality Inn. View pictures to see images inside room of “upkeep.” Lack of attention to detail.
Shower head cover piece separated from tile.
Towel rake repair very poor and feel off when towel was removed.
Poor paint job throughout building and room.
Cabinet cover was damaged and drilled back on despite large crack and bottom sticking out.
Menginap 1 malam pada bulan April 2023
Tanggapan dari sam pada tanggal 18 Apr 2023
Dear Josh,Thank you for taking time and giving us your feed back, we are in process of doing renovation in our hotel, thank you for bring this to our notice we have addressed all the issues we appreciate your feed back.

2/10 Sangat Buruk

Angelena

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
When I got to my room, one bed had crumbs in it, the other bed had a giant urine stain on the sheets, hair was all over the bathroom floor and the towels looked used and not clean. Went to the lobby, stating the condition ours was in, and desk lady didn’t seem surprised about the room being dirty.
Tanggapan dari sam pada tanggal 16 Apr 2023
Dear Angelena,Thank you for taking time and giving us your feed back, we apologize for he discomfort you had during your stay, we have addressed the issues you had mentioned we appreciate your feed back.

2/10 Sangat Buruk

Tyler

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Simple, cleanliness, and building upkeep. And I don’t think my room ac works
Menginap 1 malam pada bulan April 2023
Tanggapan dari sam pada tanggal 13 Apr 2023
Dear Tyler,Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay, we have addressed all the issues. we look forward to see you again and appreciate your feed back.

2/10 Sangat Buruk

e

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible
STAY AWAY, STAY AWAY, front desk demanded a $100 cash deposit upon check in, room was booked and paid in advance. $100 cash was placed in envelope and held upon room inspection on check out. Have stayed here 3 times in previous 2 years, it just keeps getting worse.....never again
Menginap 1 malam pada bulan April 2023
Tanggapan dari sam pada tanggal 10 Apr 2023
Dear E,Thank you for taking time and giving us your feed back, we have changed our policy from 1st of march 2023. we check the your room at check out and will give back your money , which is clearly informed at check in. Sorry about it we appreciate your feed back.regards,