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Black House Aldea Zama
5.0 star property
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 16 December 2024 to 31 December 2025 (dates subject to change).
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Frequently asked questions
Is Black House Aldea Zama pet-friendly?
No, pets are not allowed at this property.
How much is parking at Black House Aldea Zama?
This property doesn't offer parking.
What time is check-in at Black House Aldea Zama?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Black House Aldea Zama?
Checkout is at 11:00 AM.
Where is Black House Aldea Zama located?
Located in Zama, this luxury apartment building is 0.7 mi (1.1 km) from Hunab Lifestyle Center and 2.7 mi (4.3 km) from Tulum Mayan Ruins. Jaguar Park and Dos Aguas Park are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.4
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 3 out of 3 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0