Cervecería Tulum Boutique Hotel & Beer Spa

Properti bintang 4.0
Hotel khusus-dewasa dengan 2 kolam renang outdoor dan pabrik anggur yang terhubung

Pilih tanggal untuk melihat harga

Galeri foto untuk Cervecería Tulum Boutique Hotel & Beer Spa

2 kolam renang outdoor, dengan cabana gratis dan kursi berjemur
Kamar Double Premier | 1 kamar tidur, Wi-Fi gratis, dan seprai linen
Mata air panas
Kamar Double Premier | Teras/patio
Kamar Junior, AC, pemandangan kolam renang | 1 kamar tidur, Wi-Fi gratis, dan seprai linen
VIP Access

Ulasan

8,4 dari 10
Sangat bagus

Fasilitas populer

  • Ramah hewan peliharaan
  • Kolam renang
  • Bar
  • All-inclusive
  • Spa
  • Resepsionis 24/7

Dapatkan lebih banyak saat Anda menjadi member

  • Hemat 15% atau lebih saat memilih properti VIP Access jika Anda mencapai level Silver atau lebih tinggi
  • Nikmati kualitas terbaik dan layanan istimewa
  • Dapatkan fasilitas menginap di properti tertentu, ditambah upgrade kamar gratis, check-in lebih awal, dan check-out lebih akhir bila tersedia

Opsi kamar

Roof Top Suite

Unggulan

AC
Smart TV
Gorden/tirai kedap cahaya
Kamar tidur
Perlengkapan mandi ramah lingkungan
Layanan sampanye
Perlengkapan kebersihan yang ramah lingkungan
Netflix
  • 30 meter persegi
  • Kapasitas 2
  • 1 king

Eco-Chic Hostel Bed

Unggulan

AC
Kamar tidur
Perlengkapan mandi ramah lingkungan
Perlengkapan kebersihan yang ramah lingkungan
Layanan pembenahan kamar harian
Printer
  • Kapasitas 1
  • 1 twin

Upper-Level Balcony Suite

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

AC
Smart TV
Gorden/tirai kedap cahaya
Kamar tidur
Perlengkapan mandi ramah lingkungan
Layanan sampanye
Perlengkapan kebersihan yang ramah lingkungan
Netflix
  • 21.55 meter persegi
  • Kapasitas 2
  • 1 king

Kamar Junior, AC, pemandangan kolam renang

Unggulan

AC
Smart TV
Gorden/tirai kedap cahaya
Kamar tidur
Perlengkapan mandi ramah lingkungan
Layanan sampanye
Perlengkapan kebersihan yang ramah lingkungan
Netflix
  • 32 meter persegi
  • Kapasitas 2
  • 1 king

Kamar Double Premier

Unggulan

AC
Kamar tidur
Perlengkapan mandi ramah lingkungan
Perlengkapan kebersihan yang ramah lingkungan
Layanan pembenahan kamar harian
Printer
  • Kapasitas 2
  • 1 king

Pool Party Suite

Unggulan

AC
Smart TV
Gorden/tirai kedap cahaya
Kamar tidur
Perlengkapan mandi ramah lingkungan
Layanan sampanye
Perlengkapan kebersihan yang ramah lingkungan
Netflix
  • 22 meter persegi
  • Kapasitas 2
  • 1 king

Roof Top Plunge Pool Suite

Unggulan

Kolam berendam pribadi
AC
Smart TV
Gorden/tirai kedap cahaya
Kamar tidur
Perlengkapan mandi ramah lingkungan
Layanan sampanye
Perlengkapan kebersihan yang ramah lingkungan
  • 30 meter persegi
  • Kapasitas 2
  • 1 king

Anda juga mungkin menyukai

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Tentang kawasan sekitar

Peta
Km 230 Cancun - Chetumal, Tulum, QROO, 77789

Yang ada di sekitar

  • Spa Bir Tulum - 1 mnt jalan kaki - 0.0 km
  • Taman Nasional Tulum - 5 mnt jalan kaki - 0.4 km
  • Reruntuhan Tulum Suku Maya - 3 mnt berkendara - 2.9 km
  • Playa Ruinas - 7 mnt berkendara - 3.2 km
  • Playa Paraiso - 14 mnt berkendara - 10.3 km

Berkeliling

  • Bandara Internasional Tulum (TQO) - 53 menit berkendara

Restoran

  • ‪Zona Arqueológica de Tulum - ‬7 mnt berkendara
  • ‪Mulut Jach Ki - ‬2 mnt berkendara
  • ‪Templo Dios del Viento - ‬7 mnt berkendara
  • ‪World Cafe - ‬5 mnt berkendara
  • ‪La Fiesta Mexicana - ‬3 mnt berkendara

Tentang properti ini

Cervecería Tulum Boutique Hotel & Beer Spa

Hotel kelas atas dekat Reruntuhan Tulum Suku Maya
Tidak jauh dari Spa Bir Tulum dan Huruf Tulum, Cervecería Tulum Boutique Hotel & Beer Spa menyediakan di sebelah lapangan golf, kilang anggur di lokasi, dan klub malam. Uji kemampuan golf Anda di hotel ini dan nikmati fasilitas seperti lapangan latihan golf, klub golf, dan kedi. Manjakan diri Anda dengan pijat Thailand, perawatan tubuh, dan Aromaterapi di spa yang ada di properti. Restoran hidangan lokal dan internasional di properti ini, Cervecería Tulum Brewery, menawarkan sarapan, makan siang, dan makan malam. Kelas aerobik dan kelas yoga ditawarkan di Pusat kebugaran 24 jam; Cervecería Tulum Boutique Hotel & Beer Spa juga memiliki bar tepi kolam renang, konser dan pertunjukan live, dan teras. Akses Internet nirkabel gratis serta toko desainer di properti dan taman tersedia untuk semua tamu.
Anda juga akan menikmati manfaat seperti:
  • 2 kolam renang outdoor dengan cabana gratis dan kursi berjemur
  • Parkir mandiri gratis gratis
  • Layanan limo/towncar, pemandian air panas di properti, dan akses masuk taman bermain setelah jam tutup
  • Akses masuk lebih awal ke taman bermain, tiket ekspres di taman bermain, dan akses ke klub kesehatan terdekat
  • Ulasan tamu memberikan skor yang bagus untuk staf
Fitur kamar
Semua kamar tidur di Cervecería Tulum Boutique Hotel & Beer Spa menyediakan kenyamanan seperti AC, serta fasilitas seperti WiFi gratis dan printer.
Manfaat lainnya termasuk:
  • Filter teh/kopi yang dapat dipakai lagi, Daur ulang, dan Pembuatan kompos
  • Produk pembersih ramah lingkungan disediakan, setiap hari, dan Printer

Rincian all-inclusive

Di Cervecería Tulum Boutique Hotel & Beer Spa, tersedia harga kamar all-inclusive. Harga ini lebih mahal karena telah mencakup fasilitas makan dan minum di hotel yang sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Makanan dan minuman

Termasuk semua makanan dan makanan ringan

Kegiatan darat

Fasilitas kebugaran
Tur luar lokasi

Hiburan

Hiburan dan aktivitas di dalam hotel
Pertunjukan hiburan di hotel

Bahasa

Inggris, Spanyol

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Antar jemput bandara 24 jam pulang pergi atas permintaan dengan biaya tambahan
  • Antar jemput ke pantai (biaya tambahan)
  • Layanan limo/town car
  • Gratis parkir mandiri aman tidak beratap di properti

Makanan dan minuman

  • 1 bar tepi kolam renang
  • 1 bar/lounge
  • 1 restoran
  • Piknik pribadi
  • Tempat makan pribadi/pasangan

Restoran di properti

  • Cervecería Tulum Brewery

Aktivitas menarik

  • 2 kolam renang outdoor
  • 5 pemandian air panas
  • Akses kolam renang 24 jam
  • Akses taman hiburan setelah jam buka
  • Caddie golf
  • Clubhouse golf
  • Driving range golf
  • Gym 24 jam
  • Hiburan malam
  • Kelas fitness
  • Kelas yoga
  • Kilang anggur
  • Klub malam
  • Konser/pertunjukan live
  • Lapangan golf 18 hole berdekatan
  • Masuk taman hiburan lebih awal
  • Mobil golf
  • Ruang cicip anggur
  • Ruang uap
  • Spa layanan lengkap
  • Tiket ekspres taman hiburan
  • Toko desainer
  • Tur kilang anggur pribadi

Kenyamanan

  • Penitipan koper
  • Resepsionis 24 jam

Layanan tamu

  • Layanan concierge
  • Layanan pernikahan
  • Paket tunangan/pernikahan
  • Pembersihan kamar (setiap hari)
  • Penggantian handuk atas permintaan
  • Penggantian seprai (atas permintaan)

Layanan bisnis

  • Pusat bisnis
  • Ruang kerja bersama
  • Ruang rapat

Outdoor

  • Area hiburan outdoor
  • Di taman nasional
  • Furnitur outdoor
  • Gratis kabana kolam renang
  • Kebun sayuran
  • Kursi di kolam renang
  • Taman
  • Teras

Spa layanan lengkap

  • 5 kamar perawatan
  • 5 pemandian air panas
  • Area perawatan outdoor
  • Aromaterapi
  • Bathtub air panas
  • Facial
  • Hidroterapi
  • Pemandian air panas buka dari pukul 11.00 - 23.30
  • Pemandian Turki
  • Pijat ala Swedia
  • Pijat ala Thailand
  • Pijat deep-tissue
  • Pijat dengan batu hangat
  • Pijat olahraga
  • Pijat prenatal
  • Refleksiologi
  • Ruang perawatan pasangan
  • Ruang uap
  • Sauna
  • Spa buka setiap hari
  • Suhu air di pemandian air panas (Fahrenheit) - 38 ºC

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Antar jemput bandara dengan fasilitas difabel
  • Lantai halus di area publik
  • Tidak ada lift

Lainnya

  • 100% energi terbarukan
  • 2 gedung
  • 3 lantai
  • Aktivitas dan tur milik penduduk setempat dan terorganisasi
  • Arsitektur gaya Mediterania
  • Dibangun pada tahun 2024
  • Gelas yang dapat digunakan kembali
  • Kebijakan daur ulang komprehensif
  • Kebijakan limbah makanan yang komprehensif
  • Menggunakan produk pembersih ramah lingkungan
  • Offset tahunan dibeli minimal 10% dari jejak karbon
  • Opsi makanan vegan
  • Opsi makanan vegetarian
  • Pameran seniman lokal
  • Penangkaran hewan liar dengan perlakuan manusiawi
  • Pendidikan budaya dan ekosistem lokal
  • Peralatan makan yang dapat digunakan kembali
  • Properti bebas rokok
  • Setidaknya 10% keuntungan diinvenstasikan kembali ke masyarakat dan keberlanjutan lingkungan
  • Setidaknya 80% makanan dari sumber lokal
  • Setidaknya 80% makanan organik
  • Tersedia pengaduk kopi dapat terurai
  • Tersedia sarapan vegetarian
  • Tersedia sedotan dapat terurai
  • Tidak ada air minum kemasan dengan botol plastik
  • Tidak ada minuman bersoda dengan botol plastik
  • Tidak ada pengaduk kopi plastik
  • Tidak ada sedotan plastik

Fasilitas kamar

Kamar tidur

  • Seprai disediakan

Kamar mandi

  • Handuk disediakan

Lainnya

  • AC
  • Daur ulang
  • Pengomposan
  • Peralatan mandi ramah lingkungan
  • Printer
  • Produk pembersih ramah lingkungan
  • Sakelar hemat energi di kamar tamu
  • Saringan kopi/teh pakai ulang
  • Shower hemat air
  • Toilet hemat air

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam
Check-in lebih awal tergantung ketersediaan
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari
Check-out lebih akhir tergantung ketersediaan

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku); untuk mengatur penjemputan, tamu harus menghubungi pihak properti 48 jam sebelum tiba, lewat informasi kontak yang tertera pada konfirmasi pemesanan
Tamu akan menerima detail kunci pintar
Tamu direkomendasikan untuk mengunduh aplikasi seluler GOKKI properti sebelum check-in
Sebagai perhatian untuk tamu, ada 1 kucing dan 1 anjing yang dipelihara di properti ini
Tamu memiliki akses ke cenote indoor di properti ini, buka pukul 11.00-18.00.

Metode akses

Bellboy atau resepsionis, pengunci pintar

Hewan peliharaan

Hewan diperbolehkan dengan biaya tambahan USD 25 per hewan, per malam
Hanya anjing dan kucing yang diperbolehkan
Maksimal 1 hewan peliharaan (berat maks. 12 kg per hewan peliharaan)
Hewan peliharaan tidak boleh dibiarkan tanpa pengawasan
Hanya kamar tertentu, pembatasan berlaku; kamar ramah hewan peliharaan dapat dipesan dengan menghubungi properti di nomor pada konfirmasi pemesanan
Tersedia mangkuk minuman dan makanan, area terbuka untuk hewan peliharaan, layanan hewan peliharaan, kotak sampah, dan layanan perawatan hewan peliharaan

Anak dan tempat tidur tambahan

Anak-anak berusia di bawah 18 tidak diperbolehkan berada di properti khusus dewasa ini; semua tamu yang berusia 18 ke atas diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya antar jemput bandara: USD 168 per kendaraan (satu arah, maksimal 2 tamu)
  • Biaya hewan peliharaan: USD 25 per hewan, per malam

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Tersedia transaksi non-tunai
Melayani penyewa jangka panjang
Properti ini menggunakan energi angin dan surya, serta sistem daur ulang air limbah dan produk pembersih ramah lingkungan
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, alat pemadam api, pendeteksi asap, sistem keamanan, P3K, dan pencahayaan luar ruangan
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Perlu diketahui

Properti ini tidak memiliki lift
Akses kolam renang 24 jam
Akses pemandian air panas tersedia mulai pukul 11.00 hingga pukul 23.30
Pemesanan diperlukan untuk penggunaan lapangan golf, layanan pijat, dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Tamu di bawah 18 tahun tidak diizinkan di properti khusus dewasa ini
Tidak memerlukan mobil untuk transportasi ke dan dari properti ini
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)

Pertanyaan umum

Apakah Cervecería Tulum Boutique Hotel & Beer Spa memiliki kolam renang?

Ya, properti ini dilengkapi 2 kolam renang outdoor.Akses kolam renang tersedia 24 jam.

Apakah Cervecería Tulum Boutique Hotel & Beer Spa ramah hewan peliharaan?

Ya, Cervecería Tulum Boutique Hotel & Beer Spa mengizinkan anjing dan kucing (maksimal 1) dengan berat maks. 12 kg per hewan peliharaan. Dikenakan biaya USD 25 per hewan, per malam.

Berapa biaya parkir di Cervecería Tulum Boutique Hotel & Beer Spa?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Cervecería Tulum Boutique Hotel & Beer Spa?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam.

Pukul berapa check-out di Cervecería Tulum Boutique Hotel & Beer Spa?

Check-out pada pukul tengah hari.

Apakah Cervecería Tulum Boutique Hotel & Beer Spa menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya USD 168 per kendaraan.

Apakah ada manfaat all-inclusive di Cervecería Tulum Boutique Hotel & Beer Spa?

Sejumlah kategori harga yang tersedia di hotel ini merupakan all-inclusive.

Di mana lokasi Cervecería Tulum Boutique Hotel & Beer Spa?

Berlokasi dekat bandara, hotel spa ini berjarak beberapa langkah saja dari Spa Bir Tulum dan Huruf Tulum. Reruntuhan Tulum Suku Maya berjarak 2,7 km.

Ulasan Cervecería Tulum Boutique Hotel & Beer Spa

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 16 dari 26 ulasan
Penilaian 8 - Bagus. 4 dari 26 ulasan
Penilaian 6 - Cukup Baik. 3 dari 26 ulasan
Penilaian 4 - Buruk. 1 dari 26 ulasan
Penilaian 2 - Sangat Buruk. 2 dari 26 ulasan

8,8/10

Kebersihan

9,4/10

Staf & layanan

8,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Radica Nathalia, North York

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the time we spent here. The reviews complain about the highway and it being loud. The whole time we were there it was quiet and peaceful. The food and drinks were delicious. The massages at the spa were very relaxing. All in all we will be definitely returning back!!! Perfect way to spend our honeymoon!
Menginap 6 malam pada bulan Juni 2025

2/10 Sangat Buruk

Francisco Alexander

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Mala atencion
Menginap 7 malam pada bulan Juni 2025

6/10 Cukup Baik

April

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We had a great experience through dinner at the Cervecería. The restaurant performances were amazing and the service was stellar, seemed very underrated. The hotel room itself was also very nice. However, our experience was tarnished by an incident of theft. There was an accident on the highway that left the hotel without electricity from early morning hours and the rest of our stay until checkout around noon. The problem is, the door locks depend on electricity for a magnet locking mechanism. Because it was so hot in the room without AC in the morning, we went for a walk around the property, which itself is very rundown and overgrown. Looks like a wasteland, or a ghost town. We even considered going in the pool until we saw a dead bird floating in what was already unclean looking water. While we were on our walk, someone went into the room and stole my coin purse with about $200 in cash, and the room couldn’t be locked due to the electricity problem. What started as a great experience was ruined. The staff said there are cameras the owner can check, but if they depend on electricity that won’t be helpful. We weren’t expecting any help.
Menginap 1 malam pada bulan Juni 2025

10/10 Sangat Bagus

Robert Raymond

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What a beautiful jungle retreat. Perfect for a family vacation or trip with friends. Staff are all friendly and welcoming, Santiago, Fili, Mario and all of the staff at the brewery restaurant were simply amazing, thank you for making our first family trip to Tulum so memorable and enjoyable. One thing to remember is good bug repellent because the mosquitos were just as hospitable as the employees.
Menginap 9 malam pada bulan Mei 2025

6/10 Cukup Baik

Nahja, Bronx

Menginap 4 malam pada bulan Maret 2025

10/10 Sangat Bagus

Christopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I’d like to start off by giving a big thanks to Abram the front desk Receptionist And Ezekiel the waiter of the restaurant The hotel was beautiful and rustic And the pool was open for us pretty much everyday day both pools to be exact Were wide open everyday Great thing was there’s a beach club right across the high way , that’s very Inexpensive The restaurant food was good , we tried different plates since we stood here for 5 nights Over WE WILL be coming back with friends
Menginap 4 malam pada bulan Maret 2025

10/10 Sangat Bagus

DIANA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There is a cenote on site, which is great...but you cant swim in it, which is not great! Service os excellent and the all inclusive meals are very, very good!
Menginap 1 malam pada bulan Maret 2025

10/10 Sangat Bagus

gladys

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
La comida muy rica
Menginap 2 malam pada bulan Februari 2025

8/10 Bagus

Christopher

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
It says all Inclusive but when we arrived at the resort all inclusive is limited to a special menu. For example no hard alcohol is included. And for the beer you are only allowed 1 type in the all included. The staff were very nice but not trained very well.
Menginap 5 malam pada bulan Januari 2025

10/10 Sangat Bagus

JesS

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Los platillos del Restaurante son fuera de este mundo, el showy DJ incre!!!
Menginap 1 malam pada bulan Januari 2025

10/10 Sangat Bagus

Danielle Collette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The place was clean and staff was delightful. Vety unique property. They are still updating. The breakfast included was light but satisfying. We dined several times in the attached resturant and everything was delicious. The unlimited in room beer was a treat. It is far so rent a car or minibike however across the highwaythere is a beach club with a small fee to visit. Overall a great stay
Menginap 6 malam pada bulan November 2024

8/10 Bagus

Manuel Alejandro

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Agustus 2024

8/10 Bagus

Ingrid

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Very cute place and love that the Tulum letters are in front of the property, that way I didn't have to search for one. The only reason I gave it 4 stars is because when we got there, there was nobody to greet us- we had to go inside the spa. Room was so beautiful, however the pool in our room looked very dirty and the one on the balcony same. They needed to be clean or put a tarp on top or something, I really wanted to enjoy some pool time. Other than that we felt safe around the place.
Menginap 2 malam pada bulan Juli 2024

2/10 Sangat Buruk

Karen Cheryl

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My recent stay at Tulum Brewhouse Boutique Hotel in Tulum turned into a nightmare due to their unethical practices, specifically regarding unauthorized charges to my credit card. Upon returning home, I discovered charges for towels that were supposedly missing from our room. The audacity of charging me when I communicated to them that we did not take such towels and charging me merely “towels” before giving details of the accusation. When given details, they listed one beach towel, and then further invoiced for multiple other towels. It is completely unacceptable. This breach of trust reflects poorly on the hotel's integrity and customer care. Aside from this troubling incident, our stay was marred by multiple power outages, unaddressed safety concerns such as loud noises and glass smashing next door, and a general lack of responsiveness from the staff during our stay. Additionally, the hotel allowed loud music to play late into the evening, disrupting our sleep and overall experience. The staff's unhelpfulness extended to recommendations and transportation assistance, as they were dismissive and told us to find our own way from the airport. There was construction and banging from construction of hotel which staff did not tell us.

10/10 Sangat Bagus

rosanny, Las Vegas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everyone was amazing.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Víctor, San Pedro Sula

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best receptionist I have ever encountered. I had interactions with two different front desk employees. They were fantastic! Room was nicely appointed, pool was clean and inviting. We ate dinner at the restaurant and it was outstanding. Lucky for us there was an Q acrobatic act for en. One of the best meals I have eaten in Mexico.i would highly recommend this hotel, brewery and restaurant!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Esteban

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Muy buena experiencia

Todo fue muy agradable, lo unico a tomar encuenta es que no hay personas que te ayuden a cargar tu equipaje y si te quedas en el 2do piso es algo dificil subir escaleras con maletas pesadas. Si comes en el restaurante te dan un 15% de descuento por ser huesped, y la atencion es muy buena!
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Let me start by saying the grounds around the hotel are still in the works, as the hotel is only a year old, and I will return when it is complete because it is going to be even MORE amazing! The hotel is located just a few minute drive from Tulum, but getting a ride is easy, and cheap! Upon arrival the first thing I noticed was how unique the place was going to be and it did not disappoint. It is like a treehouse for adults with multiple bar and pool areas and a tree top observation deck with 360 degree views. It is right on the highway so there is some traffic noise as expected, but I did not find it bothered me or took away from the experience. Due to the time I visited, early December, the hotel, which consists of just 15 rooms, was nearly entirely vacant and there were a couple days when I was the only guest which was a cool experience as it didn't seem they cut back on staff at all. The restaurant had visitors every day and in the evening they had a DJ with light show which was a blast. Even though I was the only guest and a solo traveler, the staff joined in and they actually bring people in just to keep the party going and keep it going we did! The staff were intent on making sure that I had a great time and that I did. If you go, say hi to Jennifer, one of the employees at the party, she is still learning English but we had great laughs using google translate and she is just a bright, fun, light hearted person. I will be back with friends next time!
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jinette

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Monica Rose

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We just finished a 5 night stay and it was perfect! Once we arrived, you couldnt help but be in awe of the openess and beauty of the property, allowing you to feel connected to the nature and jungle all around you. The 2 pools were gorgeous and the views from the observation deck were breath taking both during the day and at night. Originally we had reserved 2 rooms, one for my sister and my mom and another for my boyfriend and myself. At the time we checked in, it was not handicap accessible. This was a small ripple in our plans because we did call ahead since my mom was going to stay with us and she is purely in her electric wheelchair. The property manager immediately had ramps built to allow my mom to access the pool level room in a matter of hours. They assured us they were getting an elevator soon. The Tulum beer is so delicious that we drank it from the moment we woke up until we went to bed (I know, borrachos). Since it is made from sea water, it contains a lot of nutrients and you never feel dehydrated, bloated or hungover. The brewery tour with Ivan was very educational and enjoyable. We learned how they make the beer and Agua de Mar onsite. The food at the restaurant was a little pricy, but it was delicious and worth it. The aerial and fire dancers were amazing and the Dj was great. Overall, the ambiance and hospitality of this place is phenomenal and allows you to relax, unwind and ground yourself with the beauty surrounding you. We will definitely return soon!

10/10 Sangat Bagus

Juleisy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was beautiful, good attention from the staff Linda the manager was awesome always trying to help and make our stay unforgettable, I eill give a 5 star to the spa,
Menginap 4 malam pada bulan September 2023

4/10 Buruk

Ignacio

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti

Luxury? Pretentious.

Front desk and restaurant crew is the best in the hotel. Breakfast sucks. Bed sheets are not cotton. Hotel was empty, is very far away from everything.
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Jason

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was so friendly and the grounds are nice but the noise is just unbearable. First is the noise from the main road but the worst part was the music was blaring at the club and the pool way into the night. When I say loud I don't mean like some music in the background. It was like speakers full blast. The rooms all surround the pool so there is no escaping it. Equivalent of having a rave in your room. We left 2 days early and ate the cost just to get away from the noise. We only saw a couple more guests and no one at the pool ever so not sure why music had to be so loud the entire time. Good beer makers, Terrible hoteliers.
Menginap 4 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Incredible service and great experience in Tulum

Amazing stay at Tulum Brew House. While it was off-season in Tulum and the hotel was quiet, the service we received from the hotel staff was consistently exceptional. They went out of their way to help ensure we had a memorable experience, including by providing a complimentary “beer bath”, following by time in their private garden spa. The hotel also provided an outstanding meal and cocktails to watch their incredible aerial dance evening show and a tour of their on-site eco-brewery. The hotel is boutique in style and new, with a picture perfect pool, nice restaurant/bar and modern rooms. Our room was fairly small but comfortable and impeccably cleaned each day. Overall, a great hotel experience. Minor downside is that the hotel is a few miles outside of central Tulum, so a hire car is beneficial (taxis are expensive). The free minibar beer and water was also very welcome! Thank you for making our time in Tulum so special!
Menginap 6 malam pada bulan Juli 2023