Hotel Highgate di Upcountry Maui

"rundown, ratty, and outdated. glass shower door had wonky hinges and barely opened. reception staff was really unfriendly and rude, like htey were doing us a favor to allow us to stay in their overpriced dump. just no."

"Not a great check-in experience, room had pulled up carpet and broken lamp (upgraded bungalow room) and was not worth the price we paid. Restaurants and Luau on-site were overpriced and underwhelming. The only upside was the manager Gretchen that helped us to move to a different room (lower priced), but better view. We didn't get any money back, but Gretchen was very nice and helped us out."