Apartemen di Val de Fensch

"BEWARE! The owner did not provide the details for the lockbox unless the cleaning fee was paid in advance (and asking for more than advertised). The property then changed to a different location entirely, as the one advertised was suddenly not available. All of the above happened after check in time had commenced. Needless to say I did not fall for this and neither should you!"

"What an amazing property. So close (2-4 min) walk to 3 Christmas markets. Close to over 10 restaurants and walking distance to free tram. The beds were so comfortable, we got great sleep. Overall best place to stay"

"Mon séjour s’est très bien passé. Les indications pour accéder aux clés étaient claires et bien expliquées dans le document. L’appartement est vraiment parfait : propre, bien équipé et avec toutes les commodités nécessaires. La chambre est impeccable et l’emplacement est pratique, à proximité d’une petite épicerie. La seule chose un peu compliquée a été l’échange concernant le paiement des frais de nettoyage, mais sinon tout était excellent."

"Samt alles sehr schlecht. Um 14:03 Uhr kam die Meldung, dass es ein Problem mit der Wohnung gibt und wir nicht in die Wohnung können. Alles weitere hat sich danach nur noch ins negative gezogen. Ein Horror mit 3 Kleinkindern!"

"Horrible! A lot of hasle just to get the key. Finally got a confirmation message with the Famous last Words: «If you need anything else, we are at your disposal”. Well. Asked one question about parking. The answer was: I don’t know, I don’t live there! You can google it!”. Seriously, you can not speak to paying costumers like that! The apartment was almost without windows or light. Like living in your neighbours garage. Tacky furnishings, mirror in the shower anyone? Hard mattresses, one pillow...

"The apartment is very clean and laid out well. 4 Balconies a fish tank, great sound system. I would love to stay here again. "

"Très bel appartement ! La literie est excellente Bien situé mais l isolation phonique est vraiment à revoir. Il y a beaucoup de bruits venant de la rue d en face ou des avions qui passent !"

"I’m very disappointed with how this whole process has been handled. It started of by never hearing back for the property manager until the morning of my arrival. I had to contact multiple agents from hotels.com. Finally, when I was already 5 hours from my check in, I heard from them and they said the apartment was not available due to a leakage. They provided me an apartment on the second floor and lied to me when they said it was just one set of stair. Picture this, I was with my father on a...