Hotel Best Western di Venice

"This is the last time we'll stay here unfortunately. We had good experiences before. This time, the fire alarm went out each night, we were told because someone was smoking in their room. The manager didn't know how to turn them off. This severely affected us for the next day. There were some other minor problems, including not checking for and telling us when our baggage arrived late from the airport. We had to hunt around and find them ourselves."

"Staff, breakfast"