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Ulasan untuk Park Inn by Radisson Serviced Apartments, Lagos Victoria Island

4 out of 5
Park Inn by Radisson Serviced Apartments, Lagos Victoria Island
Plot 1700, Violet Yough Close, Victoria Island, Lagos

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 35 dari 103 ulasan" "
Penilaian 8 - Bagus. 45 dari 103 ulasan" "
Penilaian 6 - Cukup Baik. 13 dari 103 ulasan" "
Penilaian 4 - Buruk. 3 dari 103 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 103 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

6,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Mausi

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is easily accessible
Menginap 6 malam pada bulan April 2024

4/10 Buruk

BYUNG IL

Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Olanrewaju pada tanggal 22 Feb 2024
Dear Byung,Thank you for your response.We look forward to you enjoying a rewarding experience in your next stay.Best Regards,

2/10 Sangat Buruk

BYUNG IL

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Olanrewaju pada tanggal 22 Feb 2024
Dear Byung,Thank you for your response.We look forward to you enjoying a rewarding experience in your next stay.Best Regards,

8/10 Bagus

Elizabeth, Canonsburg

Menginap 10 malam pada bulan November 2023
Tanggapan dari Olanrewaju pada tanggal 6 Des 2023
Dear Elizabeth,We appreciate you taking the time to rate our service and look forward to welcoming you back soon.Best Regards,

6/10 Cukup Baik

Mercy

Disukai: Kebersihan, staf & layanan
Menginap 21 malam pada bulan Oktober 2023
Tanggapan dari Olanrewaju pada tanggal 6 Des 2023
Dear Mercy,Thank you for your rating.We look forward to welcoming you back soon.Best Regards,

10/10 Sangat Bagus

Olukemi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location, excellent service and the dining experience are spot on!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Olanrewaju pada tanggal 22 Mei 2023
Dear Olukemi,Thank you for your patronage and taking the time to share your feedback.We look forward to welcoming you back soon.Best Regards,

10/10 Sangat Bagus

Reinaldo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent food. Great chefs
Menginap 8 malam pada bulan Mei 2022
Tanggapan dari Olanrewaju pada tanggal 14 Jun 2022
Dear Reinaldo, We are glad to receive your feedback on your stay with us. The Park Inn by Radisson Victoria Island team appreciates your patronage and look forward to welcoming you back soon. Best Regards,

10/10 Sangat Bagus

LUIS MIGUEL

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Olanrewaju pada tanggal 12 Mei 2022
Dear Luis Miguel, We appreciate your feedback and look forward to you enjoying a memorable stay in your future visits. Best Regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was really nice
Menginap 1 malam pada bulan April 2021
Tanggapan dari Olanrewaju pada tanggal 30 Apr 2021
Dear Guest, Thank you for your rating. We look forward to welcoming you back soon. Best Regards,

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel claimed to accept credit cards, however, upon checkout, the hotel claimed that my credit card did not go through. My credit card company, at the time of checkout, told me that the hotel had not even tried to run the charge, so,cash payment in Niara was mandated by hotel clerk. My clothing was ruined when the hotel did my laundry - covered with black marks. Housekeepers refused to bring fresh towels during last 2 days of my stay, probably in retaliation for my complaining about the laundry. I called them for 5 hours, then was finally given 1 fresh towel, not 2. (the housekeeper told the hotel clerk that they did bring 2 towels, which was a lie). Guests were required to walk through a plastic tent which sprayed an unknown chemical, stating you were being "disinfected". The music in the restaurant and bar was '80's music. For example, Olivia Newton-John's "Let's Get Physical". It was as if an explorer c music in the '80's and the people do not know how ridiculous the music sounds, day after day, in 2
Menginap 6 malam pada bulan Februari 2021
Tanggapan dari Rita Opiah pada tanggal 18 Mar 2021
Dear Guest, Thank you for the feedback. I sincerely apologize for the difficulties you experienced during your last stay. Your highlighted complaint have been relayed to the concerned departmental heads. The hotel management is following up with proactive procedures to avoid future occurrence. The hotel encourages use of credit card as it is a means of exchange convenient for all stakeholders. However, credit card transactions could seldom flaw whenever the communication between the service providers and the bank is altered due to network difficulties. The hotel management assures you of memorable experience during your next stay with an exciting hospitable service. Best Regards,

8/10 Bagus

Jean-Luc

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay with my family.
Nice stay with my family.
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari Rita Opiah pada tanggal 18 Mar 2021
Dear Jean-Luc, Thank you for sharing your experience with us. We Look forward to welcoming you and your family back soon. Best Regards,

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2021
Tanggapan dari Olanrewaju pada tanggal 25 Mar 2021
Dear Guest, Thank you for your feedback. We look forward to welcoming you back soon. Best Regards,

8/10 Bagus

Nneoma

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel in V.I. Lagos
Central location in V.I., Lagos. Nice staff. Very decent breakfast. Clean environment. I enjoyed my stay.
Menginap 6 malam pada bulan Februari 2021
Tanggapan dari Rita Opiah pada tanggal 18 Mar 2021
Dear Nneoma, Thank you for your feedback regarding your stay at Park Inn by Radisson Serviced Apartments VI, Lagos. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best Regards,

10/10 Sangat Bagus

Chiedozie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay
Clean hotel, good service and good location
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari Endurance O Aberegidi pada tanggal 26 Jan 2021
Thank you a lot for the feedback!! Best regards

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Desember 2020
Tanggapan dari Olanrewaju pada tanggal 23 Des 2020
Dear Guest, Thank you for choosing to stay at Park Inn by Radisson, Lagos Victoria Island. We are grateful for taking the time to rate our service and look forward to you enjoying a memorable stay with us. Best Regards, Olanrewaju

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Really nice
Menginap 1 malam pada bulan November 2020
Tanggapan dari Rita Opiah pada tanggal 1 Des 2020
Dear Anonymous, We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2020
Tanggapan dari Rita Opiah pada tanggal 1 Des 2020
Dear Anonymous, We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.

10/10 Sangat Bagus

Itam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Rita Opiah pada tanggal 1 Des 2020
Dear Itam, We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.

10/10 Sangat Bagus

Jane, Nigeria, port harcourt

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I mean is it possible to add more stars. To say that this hotel is amazing is an understatement. The experience you get when you come here is simply awesome. The breakfast buffet is something else, filled with assorted food and drinks to satisfy everyone. The staff are very courteous, helpful and really attentive. The manager is an excellent human being and a great leader. Their food is very tasty. I love love love this hotel. I will definitely come back.
Menginap 7 malam pada bulan September 2020
Tanggapan dari Rita Opiah pada tanggal 12 Okt 2020
Dear Chinwe, Warm greetings from Parkinn by Radisson Victoria Island. On behalf of the entire team, I wish to thank you for choosing to stay with us and for taking the time to give us feedback on your recent stay experience. Your remarks about the staff customer service and remarks about our staff is well appreciated. We at Parkinn by Radisson take great pride in positive guest experience, so we value your feedback and look forward to welcoming you back soon. Best Regards, Rita Opiah

8/10 Bagus

Patrick

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020
Tanggapan dari Rita Opiah pada tanggal 21 Okt 2020
Dear Patrick, It was our pleasure to accommodate you. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again!

8/10 Bagus

Jean-Luc

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place, calm et clean
Nice place, calm et clean.
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari Rita Opiah pada tanggal 21 Okt 2020
Dear Jean, It was our pleasure to accommodate you. Your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again!

10/10 Sangat Bagus

Leo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Stay
The hotel was amazing
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Olanrewaju pada tanggal 9 Feb 2020
At Parkinn by Radisson Victoria Island, we always ensure to meet and exceed our guests’ expectations. I am delighted to know that we have delivered a true hospitality experience to you. Dear Leo, We value your feedback and look forward to welcoming you back soon Best Regards,

6/10 Cukup Baik

Sarah

Disappointing for a Radisson Hotel
We had LOTS of niggles during our stay which were frankly unnecessary and disappointing for a Radisson brand hotel. We ended up having to move rooms cos of issues with the Aircon, safe, smells and cleanliness. There seemed to be an issue with towels as we repeatedly were only provided with one towel when there were two guests. Also, we were quizzed over whether breakfast was included in the package, despite my clarifying this prior to my arrival with the hotel and then we were told this was only for one, which is odd when the booking was for two. We eventually had to complain and speak to a manager who confirmed that it was included. Lanre was very helpful in sorting it out, but it shouldn't have needed a complaint to be raised for really simple basic issues to be addressed. Also check your bill as I had settled my room service tab when we changed rooms, only to be told on final checkout this was outstanding. It was only after I produced the receipt (that I insisted upon) that they acknowledged the payment had been made. The security and restaurant staff are probably the best thing about the hotel as they were the most friendly people we encountered. Disappointing overall experience.
Menginap 11 malam pada bulan Desember 2019
Tanggapan dari Rita pada tanggal 9 Feb 2020
Dear Sarah, Thank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Serviced Apartments VI, Lagos. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Serviced Apartments VI, Lagos, I look forward to welcoming you back. Sincerely, Rita Opiah

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Olanrewaju pada tanggal 9 Feb 2020
Dear Guest, Thank you for rating our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

10/10 Sangat Bagus

Nnaemeka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay!
Great location, good access to all the fun spots on the island!
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Rita pada tanggal 4 Jan 2020
Dear Nnaemeka, It was our pleasure to accommodate you, your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again!

8/10 Bagus

ryuji

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 12 malam pada bulan Oktober 2019
Tanggapan dari Olanrewaju pada tanggal 9 Feb 2020
Dear Guest, Thank you for rating our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

6/10 Cukup Baik

belinda

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This hotel was not clean had roaches also airconditioner keep breaking down they changed my room 3 times had some many problems also tv picwas from 1978 old old tv and furniture lots of water mold and you smell it in some of the room .make sure you have in writing breakfast for 2 or the hotel will try to rip you off n change for one extra .All the service workers were wonderful food was good and Pool very clean .B.Anderson
Menginap 1 malam pada bulan November 2019
Tanggapan dari Olanrewaju pada tanggal 27 Des 2019
Dear Anderson, Thank you for your feedback. The ongoing refurbishment in our hotel would be completed soon. Some of the rooms have been refurbished with new looks and upgraded with ultra modern facilities. We assure you of a memorable stay during your future visit. Best Regards,

10/10 Sangat Bagus

Chung Chieh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Olanrewaju pada tanggal 27 Des 2019
Dear Chung, At Parkinn, we always ensure to meet and exceed our guests’ expectations. I am delighted to know that we have delivered a true hospitality experience to you. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

2/10 Sangat Buruk

Belinda M

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This Hotel was the worst
Menginap 18 malam pada bulan November 2019
Tanggapan dari Olanrewaju pada tanggal 27 Des 2019
Dear Guest, We apologize for the inconveniences you might have experienced during your stay. The hotel management have introduced effective proactive measures to ensure guests' future stay is memorable. We look forward to you having a pleasant stay in your future visit. Best Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a very good stay at the Park Inn. The customer service received was outstanding and the staff (especially Omotola (receptionist), Gerald, John, Suleiman and Oni ) are a credit to the hotel. All the staff made our stay very pleasurable.
Menginap 9 malam pada bulan November 2019
Tanggapan dari Olanrewaju pada tanggal 27 Des 2019
Dear Guest, Warm greetings from Parkinn by Radisson Victoria Island Lagos On behalf of the entire team, I wish to thank you for choosing to stay with us and taking the time to give us feedback on your recent stay experience. At Parkinn, we always ensure to meet and exceed our guests’ expectations, I am delighted to know that we have delivered a true hospitality experience to you. We value your feedback and look forward to welcoming you back soon. Best Regards,

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
セキュリティは特に問題なし、スタッフも受付以外はとてもフレンドリーでした。設備面も汚くはなかったですが、シャワーのお湯が不安定、時々停電がありました（これはしょうがないと思いますが・・・）。 ロビーでかかっている音楽の音量が大きく、夜中に目を覚ましてしまうことが何回かありました。 朝食は毎日メニューが少し変わり、種類も多く満足でした。
Menginap 7 malam pada bulan November 2019
Tanggapan dari Olanrewaju pada tanggal 27 Des 2019
Dear Guest, Thank you for rating our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Oktober 2019
Tanggapan dari Olanrewaju pada tanggal 27 Des 2019
Dear Guest, Thank you for rating our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

8/10 Bagus

Mark

Disukai: Kebersihan, kondisi & fasilitas properti
It was a very nice property in a good location. Comfortable and the pillow was out for this world. The bed was worth the price of the room.
Menginap 1 malam pada bulan Oktober 2019

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
I won't recommend it
Menginap 10 malam pada bulan Oktober 2019

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
let me say first that the staff were extreme helpful and courteous. I have no complaints about staff. the hotel was undergoing a major renovation at the time I was there and there had been no communication about it in advance. this meant that the restaurant had been relocated to a small, not very pleasant room in the back of the hotel property, and food took a very long time to arrive from wherever the kitchen was located. In addition, there was significant noise and dust on weekdays guests should have been informed AT THE TIME OF MAKING THE RESERVATION that there was significant renovation in progress. i would have chosen to go somewhere else, but could not afford to simply eat the cost of the reservation that i had already paid for through Expedia.
Menginap 4 malam pada bulan Oktober 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I regret staying there everything about the hotel is bad
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rita pada tanggal 16 Sep 2019
Dear Guest, Thank you for sharing your feedback. Our Management would continue to take proactive measures to ensure our guest experience remains delightful. We assure you of a memorable stay during your next visit. Best Regards,

10/10 Sangat Bagus

Ajike

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Olanrewaju pada tanggal 9 Sep 2019
Dear Ajike, Thank you for the positive rating. We look forward to you enjoying a memorable stay in your future visit. Best Regards,

10/10 Sangat Bagus

Ajike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Olanrewaju pada tanggal 11 Agu 2019
Dear Ajike, Thank you for the excellent rating. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again!. Best Regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Olanrewaju pada tanggal 7 Agu 2019
Dear Guest, Thank you for your rating. Best Regards,

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Lanre pada tanggal 8 Jul 2019
Dear Guest, Thank you for taking the time to rate our service. We look forward to you enjoying a memorable stay during your next visit. Best Regards,

8/10 Bagus

Terrance

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent service
Room sold out but made arrangements to another hotel and paid for meals
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Lanre pada tanggal 27 Jun 2019
Dear Terrance, Thank you for taking the time to share your comments. We look forward to you enjoying a great stay during your next visit. Best Regards,

8/10 Bagus

Caleb

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay in Lagos
The bathrooms could be cleaned better, the food and lobby are top notch! Excellent and receptive staff, bathroom fixtures and rust deserves more attention.
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari Lanre pada tanggal 27 Jun 2019
Dear Caleb, Thank you for taking the time to share your comments. We assure you that our management would prioritize taking proactive action plans to ensure the highlighted bathroom issues are fixed. Thank you once again for sharing your comments. Best Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
As expected. Noticed minor repairs and updates needed. Most likely to return here for another stay
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Lanre pada tanggal 27 Jun 2019
Dear Guest, Thank you for the feedback. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again! Best Regards,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The rooms were ok, the property needs refurbishment, it is very outdated. I booked a suit and it wasn't attached to the main hotel, made it feel like I had been downgraded even though I had a suit.
Menginap 4 malam pada bulan Mei 2019
Tanggapan dari Lanre pada tanggal 7 Jun 2019
Dear Guest, Thank you for taking the time to share your comments. Our hotel is presently undergoing general refurbishment. The refurbishment exercise have been scheduled not to disrupt our esteemed guest and it is due to be completed above 80% by the fourth quarter. We would like to thank you once again for sharing your views. We assure you of a memorable stay during your next visit. Best Regards

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
I did not like the check-in. There was no electronic keys to open my door to room on Friday or Saturday. An attendant was required to open the door. There was no robes or house shoes in the room and no lotion in the bathroom, and the television did not work very well. There was two guest, but only one free breakfast. This was no clearly defined in my reservation. The room cost was much too costly for such a small and inadequate room and services.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Rita Opiah pada tanggal 22 Mei 2019
Thank you for sharing your views on your recent stay with us at Park Inn by Radisson Serviced Apartments Lagos. We apologize for the difficulties you experienced during check in. It is our standard to ensure our guests have secure and convenient access to their rooms. The electronic door lock malfunctioned and we were on full occupancy. Hence, there was no option to have a room swap. We have commenced upgrade on our room door locks to RFID which is more secured and convenient. The upgrade would be completed this week. The room amenities which were absent and dysfunctional television would be investigated. A more proactive measure would be prioritized to avoid future repetition. It is our pleasure to ensure we offer the best guest service that would give utmost value to our guest. In this regard, our team is presently upgrading our rooms and facilities to ensure our goal of exceeding guest’s expectation is achieved. Kindly accept our humble apologies for the inconveniences you experienced. We look forward to you enjoying a memorable stay with us during your future visit.

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan April 2019
Tanggapan dari Lanre pada tanggal 20 Mei 2019
Thank you

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
In transition and getting better
Initially, I wasn't able to make a reservation for my stay as they were full but I let the management know when I arrived and asked them to inform me if any reservations came available. The same night they let me know and I was able to book through the end of my stay. However, they also didn't have the right room available for me when I arrived so they upgraded me and then the next day told me I had to move. The communication around this could have been better. Overall, the rest of the stay was uneventful - bed was comfortable, power was on (with a fast generator switch when needed) and internet was good. On the downside, still not enough light in the rooms and they no longer offer breakfast as part of the cost. It is not worth the nearly $20 they charge. Better to go to other places around the hotel. The pictures of how they will be transition the rooms look nice and I hope it happens soon.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Rita Opiah pada tanggal 20 Mei 2019
Dear Lisa, Thank you for sharing your review on your stay with us. We apologize for the discrepancy that ensued with your reservation. The issues highlighted as snags during your stay have been viewed by our team. Our breakfast menu has been recently reviewed to include more options that would entice our guests. We are optimistic that the new breakfast options would delight you during your next visit. The refurbishment exercise to transition our rooms have commenced. Some of the sample rooms are available. We hope before the end of the second quarter, we would have achieved 50% completion. The new rooms are modern and would be a delight to our guests. Thank you once again for your review and we look forward to you having a memorable visit during your next stay.

8/10 Bagus

Lance

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Lanre pada tanggal 20 Mei 2019
Thank you

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fab Location for a Business Trip
Brilliant location. Fantastic hotel and very helpful staff. All the facilities that I required for my business trip.
Menginap 3 malam pada bulan April 2019
Tanggapan dari Lanre pada tanggal 9 Mei 2019
Dear Michelle, Thank you for rating our service. We are delighted to receive your commendations about our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again! Best Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2019
Tanggapan dari Lanre pada tanggal 17 Apr 2019
Thank you for your feedback. Olanrewaju Oredola