Resor & Hotel dengan Spa di Ware

"Booked for long weekend with family. Check in was at 3pm but had to wait 2.5 for rooms to be cleaned and got access to rooms at 5:30pm. No drinks from bar no compensation offered (complained and got it later), staff were very unhelpful. Delay completely ruined break. They offered a late checkout next day as compensation so we thought we would use the pool to find that children are not allowed in the pool until late afternoon to allow club members to use the pool, awesome. Hotel is nice and...

"Lovely stay"

"We had a wedding at the hotel so stayed one night and was in a gorgeous room that had everything you needed available from toiletries to a phone charger and hair straightener!!"

"Every single person was professional courteous and very helpful at all times"

"I wanted to check this brand new"

"I’ve stayed in many hotels over the years and this has got to be one of the worst check-in experiences I’ve ever had. Why does everyone have to show photo ID? It’s officious and over-reaching. I’ve paid up front, I’ve provided a rather hefty £100 deposit and I’ve shown my ID…. Why does everyone else? It’s only by luck my partner had ID with him when he arrived later otherwise the Reception seriously were saying they weren’t going to let him stay. Very stressful experience, not what you want...

"Great property close to the train station that is connected to the ExCel center (trains, not the hotel). The hotel itself is beautiful, clean, and the staff goes above and beyond! My room was large with a huge window seat where I could relax, get work done or just read a book while enjoying the view. The king sized bed was large and comfortable with high end sheets and pillows. The bathroom was huge and had a shower, separate tub, and great lighting. There were robes slippers and nice...