Hotel dekat Water Square

"I came here for my bday and it was very distasteful to say the least. The staff members aren’t helpful and are very quick to give you the manager’s email to solve any issue. The food was terrible! Very few choices and no seasoning. Very boring and not much to do. I had to leave the premises a few times. The staff were made aware that it was my bday and they stated that would decorate the room and do a banner on the door. Nothing was done. 1 elevator wasn’t working and they were made aware and...

"Family friendly and staff was helpful"

"The hotel was clean, the staff was amazing, views were breathtaking, and the pools were amazing. I must say we were disappointed the lazy river was out of order and the hot tub was not working. The day of check in the elevator was out of order having to climb five flights of stairs ( not good). We got stuck in the elevator on our last night. Due to rain, the bathroom in the restaurant Zen had puddle of water. There are some things that needs to be more attention."

"The host have great communication and easy to reach. I called him 2 AM in the morning and he answered."

"Hosts were very welcoming and offered to help with just about anything you can ask for. Very pleasant stay and would definitely book here again!"

"Cute and Clean. I would rent again"

"Very cool place to stay. Very few minor issues, communication was great. Any real issue we had was not reflective on the property, if you ever drove in Jamaica roads are a little bit rough and the one going up to the property is a little rough but not impossible by any means. The view is amazing the place is clean and the AC in the bedroom works amazing. We had an issue with the gas for the stove, but that might have been more of a user issue than anything else. Everything else worked out fine."

"First let me start by saying I have stayed here multiple times before and this time is my last! Upon arriving no issues until the lady walked me to the room, I realize the door knob was shaky but she seemingly open the door with the key so I didn't think anything of it until the next day when I wanted to go out and explore. I attempted to locked the door with the key. The door DOESNT lock! Safety issue, so I slept with a knife underneath my pillow for two night (i never felt threatened but you...

"The property was convenient to the airport about 10 minutes without traffic. Villas was clean and exactly as shown. On-site staff was attentive and very responsive, so was the entire hospitality expert team. Would stay again."

"There was nothing to like in reality you guys need to check properties before putting it on your website"

"I was unable to use the accommodation because there was no one there to welcome me and they didn't answer the phone; consequently, I couldn't get in and had to look for somewhere else to stay."