Waterford hotel guide. Marriott Hotels & Resorts hotel in Waterford, Detroit

"This was the worst hotel I’ve ever have stayed in! It’s is disgustingly dirty ran down It’s like a crack head motel 2 straight nights we had to deal with junkies next door loud as hell up all night The place is so dirty I was uncomfortable and scared the whole time. I wanted to leave so bad"

"Hotel was great ………………….."

"Breakfast was good , however the room had a lot of mechanical / HVAC noise was loud along with the plumbing, rooms were not insulated or sound proofed enough"

"Nice rooms"

"I had a very uncomfortable experience during my stay that needs attention. I encountered two staff members whose behavior was concerning. The night front desk staff member Albania treated me in a way that felt dismissive and discriminatory. Later another staff member with no name tag approached me and Albania repeatedly demanded my room number, questioning whether I was a guest. The tone and manner felt more like harassment than a standard security check. I fully understand the importance of guest safety, but there was no clear or consistent explanation of any evening security procedures. The way I was approached felt targeted and unprofessional, and it left me feeling unwelcome. During that time a group of white women entered and was not asked for there room number. Hotels should ensure that security checks are handled respectfully and applied consistently to all guests. I hope management takes this seriously and improves both staff training and communication practices moving forward."

"The staff is great and the location is perfect for what we needed. Few things missing or not functioning when we got to the room. They where addressed the next day but attention to detail when cleaning the room would help"

"Lovely as always and quite"

"The front desk lady she was understanding and unhelpful at all she ended up to make us walks all around the hotel with 2 kids instead of telling us the stairs is right next to the lobby ! Never again."

"Arrived after 11pm no one was at the front desk. He never was able to check in."