West Bergen hotel guide. Starwood Capital hotel in West Bergen, Jersey City

"The room was very clean and contained everything needed, even though it’s small — great location"

"I was entitled to silver level Perks of $51 food and beverage credit per my Expedia booking and Public did not recognize it per my invoice. Not happy about that and being charged for my food and beverage purchased. Thank you!"

"Great location! Helpful and kind staff. "

"Wonderful stay. Rooms were clean. Customer service great. Perfect location."

"Very clean room. Comfortable bed. Friendly staff but took a long time to attend requests. "

"Ideal location if who’s want to be close to Time Square."

"We had a problem getting face towels. And it was very cold our heater was not working."

"Not at all friendly staff, no basic immunities"

"This hotel is in a very convenient location with Madison Square Garden, Penn Station, Amtrak, CVS, Starbucks and parking options located within immediate walking distance. The front desk staff was friendly and helpful. It is an older building however it is well cared for. My room was clean and had a view of the Empire State Building."