Hotel dekat West Geauga Public Library

"The hotel interior seemed very new and clean. Comfortable bed."

"Clean room"

"The stay was good but people in room above in the early morning hours were doing skit of moving around like they we’re remodeling the room and it happened both nights of our stay."

"Disappointed overall. No complimentary breakfast with stay. On site breakfast was limited and expensive. No stationary, pen, or TV channel guide/instructions in room. No ice machine available near rooms, had to go to lobby to get. Wouldn't recommend or stay there again."

"Note this review is after a nights stay on the " Contractors" side-Wing of the hotel and now moved to the opposite side-wing. Rm. Clean, All functional, Staff was Great, Only downside lack of hot water, slow drains, even the tub. Excellent Daily Breakfast and Dinners Mon-Wed. 2 Thumbs up to the Cooking staff! "

"While staying the room above had kids jumping off beds at midnight at 1:00AM went to front desk complained an told I’m the only one here. Returned at 1:40 to complain again and asked to be moved. Was told hotel full but seems like if u have a full hotel that u should have security on the premises? "

"The property overall is great, but one elevator was out of service making it difficult at times to go up or down with so many guests in Cleveland last weekend."

"Roaches in our room didn’t get my deposit back the staff was rude "

"Great customer service. Excellent amenities. The buffet provided in the evening exceeded my expectations. "

"My stay was okay for a last minute booking. The front desk staff were excellent and extremely helpful! The room was clean for the most part. The bathroom could offer more amenities like toothbrush and toothpaste. Also the tub wouldn’t drain while I was showering and I thought it would overflow. The hotel restaurant was okay. You have to wait to be seated and we were basically ignored by 4 servers as we waited for 10 minutes. It wasn’t until I attempted to seat myself that a server that was...

"The whole place was very dirty. Holes in carpet, toilet seat not attached, sheets were stained. We ended up asking for our money back and did not stay there. It was horrible. "

"The property is in a quiet location and a beautiful setting. All rooms are on the second floor and there is no elevator. Internet TV was very spotty. It was easy to hear other people outside the rooms. This would be a great property for a few friends or families to stay in one place and have common areas to be together. There is no complimentary breakfast."

"“Budget “ room with extremely shabby furnishings and damaged walls was also not cleaned well. I was upgraded to an equivalent “deluxe “ room at no additional cost- normally an extra $6. Deluxe was same size room with shabby furnishings, a very old hair dryer and a bit cleaner. "

"Clean, spacious room. Friendly, helpful staff. "

"A tornado hit, we were out of a room...personal belongs locked up. VERY BAD EXPERIENCE. No control of mother nature. SRAFF was amazing"

"Very nice hotel clean very friendly staff "

"Check-in was easy and fast. Staff are extremely professional, courteous, and kind. The room was clean and serviced daily. Breakfast is exceptional! Although touted as a continental breakfast, it is much more! Bordering on a full breakfast easily. Check out was similarly easy."

"The hotel is wrapping up their construction, but it is looking beautiful. The staff were so kind, friendly helpful. The rooms were quiet. The beds were comfortable. The shower water was hot.. I would recommend this hotel and I would stay there again. Very welcoming employees."

"Not a bad hotel for the price. I would definitely check your room before unpacking some rooms are terrible and some are decent "