Hotel dekat West Lake

"Clean and comfortable. All staff friendly and helpful."

"Stale damp smell in my room and my allergies were horrible. Wondering if there’s mold."

"Bathroom floors need updating"

"Front desk staff was amazing and helpful"

"Coffee makers were full of grounds in the evening and also in the morning, and couldn't be used. They ran out of food and no one came back for at least 30 minutes, then she had to get the food ready. Breakfast area was dirty the entire time we were there. Room bathroom was also dirty"

"Stepping into the Kalamazoo House felt like being transported back in time. The breakfast, prepared by a culinary chef, was absolutely delicious, and the staff was incredibly friendly and accommodating. A truly wonderful stay!"

"Full breakfast was great! Pool and hot tub good size and well maintained. There were some stains on sofa and things in room but overall pretty clean. Staff very helpful. Only complaint is the lady stocking the breakfast scolded my niece who wasn’t doing anything wrong so I thought that wasn’t necessary and it made my niece upset. Otherwise was very happy with stay and would definitely go back!"

"Easy check in. We noticed that the toilet in our room did not work and we were immediately upgraded to another room. Staff very friendly & accomodating"

"Location was very close to highway and entrance ramp. Window did not reduce traffic noise from trucks, cars and motor cycles. I switched rooms at move in to try the opposite side a up to the 3rd floor. No better. I had trouble falling to sleep because of the traffic noise. Woke at 3 AM, and could not get back to sleep due to the constant traffic noise. Breakfast scrambled eggs were slightly warm and poor. Cereal soul have been a better choice. I would never stay here again"

"Excellent location, spacious and clean room, and fun bar and lounge area to socialize!"