Hotel dekat West Oaks Mall

"Nice apartment "

"The owner of the hotel has horrible customer service skills, he does not know how to test his customers, not only did he try to charge me twice for my stay, he did address the problem with our AC in our room and roaches were in my coffee pot and hair in our bath tub from whomever stayed the night before, the blankets were stained or maybe never washed I'm not sure, and when I complained the owner told me to get off his property since I didn't come to him I went to Expedia. The front desk guy....

"The property needs a big renovation not a good smell. "

"Best hot breakfast served, many options available. "

"Good property! Challenging to adjust 🤔🤔A/C for over night temperatures! No instructions. On check out found over charge of drink from mini store. Not yet corrected!"

"the entire experience was great. Friendly staff , clean rooms and great breakfast."

"It was a night in hell. We did get 2-3 hours of sleep due to: the room was stuffy, the ac wasn’t properly working, noises from next door room, pipes were clacking. I believe this place has mold since it was hard to breathe though the whole night. Pictures on website and Expedia are not what’s in real time. We asked for a non smoke room and our room reeked of cigarette and bed sheets had burn marks all over. DO NOT GO THERE!!!!!"

"The staff was nice and friendly but the place is not well maintained, the bathroom floor was cracked, the blankets are very thin in the room, weird smell throughout the entire hotel."

"Old hotel, mattress super old that would sink you. I end up leaving"

"They need to make sure everything works on the rm and there no broken pictures with glass broken on rm has to clean it up my self and a lot of drunk and high on drugs people on front of the lobby while checking in . An breakfast was limited with very little to get an juices were spoiled"

"Clean room, free breakfast, comfortable place to stay at."

"I left my cell phone in daughter's car. The phone in room was for looks only. No connection. I threw it in the trash...for them to find. They do allow pets."

"Overall the property was clean and the staff was nice. However, there was 2 situations when the elevator broke down. The power went out in the hotel and I had to use stairs. Also, during my stay—housekeeping did not clean my room for my 5 day stay which is disappointing"

"It was dirty and not cleaned correctly"

"Great spot fairly close to downtown"