Hotel dekat West Springfield Public Library

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"Inn itself is pretty. Room was clean for the most part, and beds were comfy. Our only issue was with the person who checked us in and with whom we interacted throughout our stay. We arrived 15 minutes prior to check-in to find a sign on the door teeling us to call a number to check in. The call went to voicemail both times that I called, and right after the 2nd call, a woman opened the door. She made it a point to passively aggressively remind us that we were early (a whole 15 minutes!) & tell...

"Shower was a bit wonky and bed could be better. But the rest of the hotel was outstanding."

"Very short stay but very clean. Room temperature could have been better adjustable. Temperature read 70 and after lowering thermostat temperature never moved so it was- bit uncomfortable"

"I was given a room that faced the highway and the noise in my room was unacceptable. All night motorcycles, cars and trains went racing by. No sleep to be had at all."

"Staff were good...hotel needs to be updated, looks old. Parking is tight...Rooms were okay, not great. The hotel was going through a towel shortage. Breakfast was good, not great."

"Cozy, clean room, kind staff."

"Staff was amazing from check in to check out. Really nice area of town with a great selection of places to eat close by. Breakfast bar from 6 to 10 had everything we wanted. We'll be coming back to this one."

"The room was clean and spacious. Check-in was fast and early. The only thing to complain about was breakfast. Few healthy options and I didn't like that the plates, silverware, etc were throw away. To be more sustainable, real dishes would be less wasteful."