Hotel dekat West Springfield Town Hall

"Our room was clean and comfortable but we had several issues with the bathroom. Saturday morning we reported that the toilet seat was loose, the bathroom sink was not draining and that the shower doors would not stay shut. We were told it would be taken care of by the time we returned. The toilet seat was fastened but nothing else was addressed. No room service with fresh towels, coffee pod refills or tissues since there were only 2 in the box. I mentioned the remaining 2 issues at...

"The staff are helpful sans polite. This is a solid four star hotel. Don’t be a cheap mook, book today."

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Rooms were ok, bathroom had an odor. Hotel was convenient for what we needed."

"I stayed here for convenience of location for a business trip and not for the casino. There was easy parking, the rooms were great, and there was a heated pool and hot tub, Would definitely return next time I’m in the area."

"Had a nice evening . Thank you.."

"The staff was extremely friendly and the room was very clean."

"Bien"

"For me entering a hotel a have welcoming staff it’s essential. It a great feeling to be greeted and answered all questions. I was amazed that the ladies at the front desk both speak Spanish. Isha explained everything with so much patience and then our room was excellent. Looked like a small apartment with mini kitchen and even a dishwasher. Breakfast was included and to my surprise it was a complete breakfast. Large variety of waffles, eggs and bacon, oatmeal with all the fixings, yogurt, cereal...

"We had a great stay at Baldwin Inn & Suites. The staff was friendly, welcoming, and always. The location was very convenient, with easy access to nearby restaurants and shopping. Our room was huge, giving us plenty of space to move around. The beds were very comfortable, and we slept great. The room was also clean. Overall, this hotel offered exactly what we needed for an affordable price. We would definitely stay here again when visiting the area."

"The hotel was clean, the rooms were comfortable. The staff was very friendly. We didn’t make it to the pool. The buffet was actually great but the pub was disappointing. They had a set menu with very limited options. It would be nice to have more options than just sandwiches."

"Great location. Walkable to activities and food. We were able to work and listen to music right next door. The staff was helpful and friendly. The rooms were clean and well equipped."

"There was 3 couple in"

"Todo muy limpio, la comida bien, la atención bien, la habitaciones y áreas muy limpias, la piscina limpia pero un poco fría el agua."

"Not e"

"The breakfast was disgusting! We’ve stayed at numerous Homewood Suites and this by far was the worst breakfast"

"Nice hotel. I would stay again ."

"Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return."

"Work night sometimes day shift and room had issue with the TV other than that room was well cleaned and maintained lobby was clean and staff very helpful"