Search Hotels Near West Springfield Town Common, West Springfield

"I paid for my stay through Expedia and when I checked into the hotel they asked for my credit card for incidentals. When I got my Credit Card statement I saw that the hotel had also charged me for the stay. I called and spoke to a manager to get the double charge removed and he said he would have to call me back. I am still trying to get my refund 2 weeks later!"

"All in all, my stay was decent, all around. A little run down, but staff were great. Breakfast ok too. I would again, the girls enjoyed the pool."

"good breakfast, good parking, close to things to do"

"The housekeeping staff was not very friendly. I asked for something to use to wipe down my surfaces in the room because I had handprints in like sticky stuff on them and they will not give me anything. The room was kind of dirty and housekeeping walked right by my room each day I was there. I didn’t even ask me if I needed anything and they have attitudes all over her face so I decided not to engage and ask them for anything else."

"Great place"

"The key cards became deactivated easily"

"Very good stay"

"Hot breakfast was not very good "

"Rooms are incredibly outdated and need to be refreshed. Wall paper peeling, yellowing of the ceiling and walls, and scuffed up furniture. Very overpriced for what we paid. "