Winchester hotel guide. Premier Inn hotel in Winchester, England

"Clean room, very friendly staff, quiet rooms, couch and desk chair were very comfortable, had a reliable safe and mini fridge that held all our items needing refrigeration overnight. A great little stay for us before heading up to see the coastal causeway. It was across the street from the train station so very convenient for travellers such as ourselves. "

"Better instructions on where the parking is even with the app thing as they have none on site. Other than that good place to stay."

"Check in process poor, greeted by 3 staff staring at us none of whom spoke to say hello when we entered. Check in process very long delayed by user login issues. Went to room and keys didn’t work, returned to reception and waited again to be told had been given keys to incorrect room. Had booked king room on the basis that website showed there would be a walk in shower. We had shower over bath which we couldn’t use as there are no grab rails. Didn’t book breakfast and was told if we decided in morning it would cost an extra £5 each which is unreasonable when you don’t know if you will want breakfast until the morning. Felt forced into paying upsell for breakfast at check-in which we declined. Parking charge is high for overnight guests don’t be greedy Voco!"

"Such a lovely hotel, full of history, the staff were helpful and perfect location for the historic dockyard"

"No shops near by."

"It's such a shame! The building of the old Mercure hotel holds ok. The double room was spacious, clean, comfortable and with an amazing close view of the Winchester cathedral (practically over its grounds). But there was no milk for the tea in the room and the television did not show a single BBC channel (not even radio stations), had no access to satelite, internet or cable. When I called reception to ask if perhaps there was something I was not doing properly with the remote control, I was asked if the TV was showing other channels. When I said that only commercial channels seemed to be available, I was told that this was what was on offer and that's it. In some way, I'm grateful for the experience because it opened my eyes to how miserable life would be without the BBC service. I'll certainly pay the BBC licence with gusto now! "

"Buse at the front desk was just exceptional! She handled some minor issues with such speed and efficiency, she is truly an asset to this company. The daily breakfast is outstanding in quality, service and variety. The pool is truly an added bonus being warm , large and having a hot tub. Even though I was not able to use the gym area it looked great! I highly recommend a stay at The Leonardo not only for its appeal but for the ease of walk ability to anything you may need or want. Also main train station about 10 min walk."

"Staff were incredibly helpful and friendly, and it's a nice hotel but far too warm to sleep. The first room I was given was 25 degrees when I opened the door. The staff helpfully moved me to a room on the other side which was cooler, but I struggled to sleep later as the temperature hovered around 21-22 degrees. The air conditioning is apparently 'centrally controlled' and just did not blow cool air at all."

"The room we stayed in was very close to the reception.We could hear people talking loudly which disturbed our sleep in more than one occasion.A sound proof door should be there between reception and the ground rooms to minimise or eliminate the sound.We also found dump in the bedroom walls, towards the main window and the bed sheets had holes on it."