Hotel Keluarga di Wrexham

"The double beds were comfortable pillows awful Had to change rooms for second night twin beds not large enough moved easily Pillows equally as awful . No walk in showers which make it difficult for people not able to use bath. Was told well if it’s only for one night did it matter and it was business people using hotel Room 111 opposite housekeeping i had to complain three times from 8am-10 for noisy chatter and Five staff were outside my door laughing and joking. I was there to rest after a...

"60代の夫婦で北Wales観光の際に利用したこのホテル。駐車場が広々としていて、利用しやすかったです。市街の中心部に立地していて、色々なお店に徒歩でも比較的簡単にアクセスできました。 シャワールームにはバスタブが設置されていたので、お湯をはってゆっくりと入浴を楽しめました。 2026年7月の宿泊だったので(Walesでも連日、例年よりも暑い日が続いていました)、部屋の中に小型の扇風機があれば、さらに快適に過ごせたと思います。 ホテルはビリヤード台やゲーム機を備えたバブと同じ建物なので、そこで時間を過ごすのも楽しいでしょう。"

"Very chilled and nice breakfast"

"very clean, staff were vert attentive with out being intusive, a difficult balance. All staff were very professional and welcoming. We would definetly stay again."

"The hotel was in a great location. Around a 20 minute drive from all the little trips we had planned on our weekend. The staff were so lovely and helpful. The rooms were very clean. A little outdated but clean. Comfy bed. Breakfast was good too. I would happily stay here again !"

"The hotel staff are good especially reception and the gym but the spa which I was looking forward to it Wasn’t great You have to pay extra so my husband couldn’t use the facilities even though I had 3 treatments Which were not great the therapists are only just out of training yet they charge full price I must admit I was lucky with my facial which was excellent But the whole spa experience is not worth the money"

"The staff were not overly helpful. I asked someone at the front desk to call me a taxi and they said they couldn’t so they gave me the number. When I said I couldn’t call because of the international number they seemed annoyed. I tried to get lunch one day and they told me the chef wouldn’t be in for another hour despite it being within the lunch hours they posted. The rooms were also very outdated."

"Probably the most welcoming and best hotel service I've ever had. Will definitely stay again."