Ryokan in Yamagata Prefecture

"The room was very nice and had an excellent view over the garden. We were able to walk to the outlet mall conveniently and, in general, the place was very convenient and nice. The staff were also very pleasant and able to speak excellent English. "

"Was a nice hotel to stay at really enjoyed the view and hospitality of staff "

"Excellent place. Great free drinks and snacks in the lobby. The staff were awesome. Breakfast was a traditional Japanese breakfast - very filling and varied daily. The twin room was a bit small and the mattresses a bit firm but that was the only downside. Would come here again. "

"Stayed 4 nights, beside being good at location, reasonable price; service was superb. My luggage delivery was challenging when I had to recall it back all the way from Aomori due to tsunami- earthquake alert, and the staff were very patient, took the trouble to call Yamato to ensure my luggages was safely sent back. Thanks to a gentleman staff (4/20) who find me a good rroom rate to extend extra day and make 1st call to Yamato, and Ms Sato San (4/23) who again called to check when my luggage didn't turn up on time. Much appreciated!! Will definitely come back again."

"We tried both Japanese room and western room and both are good but we preferred the latter. We also love having snacks and drinks in the lounge area and it’s free. I don’t drink alcohol but my family members do and they love it. The onsen is also good."

"Staff was very friendly and it was very clean"

"Stunning hotel, giant room and very nice futon! "

"The onsen was great, albeit small but at least is provided. The room was clean and they had a charging cable with multiple styles of USBs for your charging needs. Despite the language difference, talking to the staff was great and very helpful providing information of around the area."

"Beautiful hotel with nice onsen facilities. I loved the kotatsu in the room."