Hotel dekat Yew Dell Botanical Gardens

"Myself and 2 other family members had 3-rooms. 1 on each floor 1-2-3. All of our doors to get into room would stick. You would have to put full body force to open and then slam the door closed. Also-maybe no fault of the hotel but there were police presence due to a fight involving hotel patrons…ATF officers knocking on doors. What appeared to be a party going on outside by my aunts room..for quite a few hours. Not fun."

"Delicious breakfast but walnuts ran out. Bed was a little too soft."

"Very nice and helpful staff. Family friendly and breakfast had many choices. Thx"

"There was no one at the desk when we were trying to check in. There was a line waiting and I called the number shown at the service desk and it just rang back at the desk. I finally called again and the clerk came in from outside. He never apologized for not being there and acted like we were an inconvenience. He was also speaking so softly that he had to keep repeating himself. I have stayed here in the past and never had a problem. I hope the guy was just having an off day."

"Breakfast was tasty. Room was clean. Staff was friendly."

"Excellent! Just one word, excellent! The staff, Sammy the Manager and Jacqueline the bartender, were beyond friendly and accommodating. Felt like we were visiting with friends. The facility is so nice. Clean and well maintained. Rooms are spacious and well stocked. Breakfast was fantastic! They served REAL bacon! Most of the time it's just sausage patties but Residence Inn does REAL bacon! YUM! The only negative I have to say is that there is not an awning at the front door so if it's raining,...

"House keeping wasn’t good. Stayed 4 nights and they never replaced the cups and coffee packs I used. Also there were no breakfast options without paying. Probably won’t stay there again."

"I found the bed very comfortable. And the pillows were wonderful. I loved the shower. It had more than adequate water pressure and a massage-like shower head. Thank you to the entire staff for your hospitality n"

"The hotel was very lovely with amazing amenities! I will definitely be booking here again in the future."

"This was our first stay at a Hyatt property and we were extremely impressed! The gentleman at the counter was very helpful with recommendations for dinner. The room was very clean, the bed extremely comfortable, the bathroom shower was amazing! Overall an excellent experience and we look forward to our next stay!"

"The room was clean and spacious"

"Internet was terrible"

"Love it"

"Good clean rooms, friendly service"

"Everything was as promised."

"Pool was out of use."

"Great staff customer service"

"We loved the privacy. Being on the top floor was perfect. And we were tucked away in a wing of the resort that didn't have a lot of people traffic. We would definitely stay here again! The only problem we had was the check in instructions were not complete. We were not given the right information to give to the front desk so they would know what unit we were staying in. They figured it out, but the host should talk with the resort staff so they know what information to provide for check-in."