JR-East Hotel Mets Yokohama positions travelers near Anpanman Museum and K-Arena Yokohama. The property offers practical amenities like laundry facilities and free in-room WiFi. Guests consistently highlight the staff's helpfulness as a standout feature of their stay.
Close to K-Arena Yokohama and Pacifico Yokohama, JR-East Hotel Mets Yokohama provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), a 24-hour front desk and a lift
Smoke-free property
Guest reviews speak highly of the helpful staff
Room features
All 174 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
Bathrooms with toilets with electronic bidets and free toiletries
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately JPY 1500 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is JR-East Hotel Mets Yokohama pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at JR-East Hotel Mets Yokohama?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at JR-East Hotel Mets Yokohama on 1 Jun 2026 start from Rp1.127.528, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at JR-East Hotel Mets Yokohama?
JR-East Hotel Mets Yokohama doesn't offer parking.
What time is check-in at JR-East Hotel Mets Yokohama?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at JR-East Hotel Mets Yokohama?
Checkout is at 11:00 AM.
Where is JR-East Hotel Mets Yokohama located?
Located in Kanagawa, this hotel is within 1 mile (2 km) of Nissan Global Headquarters Gallery, Anpanman Museum and K-Arena Yokohama. PIA ARENA MM and Yokohama Museum of Art are also within 1 mile (2 km). Kanagawa Station is only a 4-minute walk and Shin-Takashima Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 488 out of 781 reviews
10 - Excellent
488
Rating 8 - Good. 234 out of 781 reviews
8 - Good
234
Rating 6 - Okay. 41 out of 781 reviews
6 - Okay
41
Rating 4 - Poor. 10 out of 781 reviews
4 - Poor
10
Rating 2 - Terrible. 8 out of 781 reviews
2 - Terrible
8
Reviews
Verified
10/10 Excellent
Richard
10 Feb 2026
Liked: Cleanliness, staff & service, amenities
Great room layout, quality bed linen, deep bath, good location
Conveniently located near Yokohama Station hence never short of eateries. Great connectivity to other point of interests . Tokyo is 30 mins away on train hence for those wish to save a few $ This is a good place to consider.
Cleanliness, amenities at the front desk, and location
Richard
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Allan
11 Dec 2025
Liked: Cleanliness, staff & service, amenities
Excellent location near Yokohama station. Room was spotless and quiet. Staff were attentive and always helpful. Highly recommended and I will definitely stay again when visiting the Tokyo area.
Very clean rooms. A good quality of amenities.
It was difficult to find the location of this hotel when I arrived JR Yokohama station. Hope they put a big arrow or sign near the ticket office.