"My room was nice and clean. I had no issues. The staff was incredibly friendly. My stay at the hotel took place during a very challenging weather event with flooding rain storms over a period of several days. The staff was diligent and purposeful in maintaining safe dry floors as rain continuously saturated open air hallways. They exceeded even the most demanding expectations during the extreme weather events.
The poolside restaurant has an amazing breakfast buffet that rivals the best anywhere.
I only had one complaint. That was with one of the restaurant wait staff. There was a communication problem with the hotel technology communication. It wasn't showing a credit that I was entitled to use in the restaurant. When I tried to use the credit and it didn't show on his devise, he told me that it wasn't his problem (in a condescending tone (infering that I was lying to him) and that I needed to go to the hotel front desk myself to correct the problem. He could have called the front desk himself to verify my credit. That was my only negative experience."
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