Zeralda Hotel Guide - 4 Stars Hotels in Zeralda, Algiers

"Amazing stay as always. Friendly staff and excellent service"

"Despite service in the restaurant is excellent and the rest of the staff in the hotel are very good. Unfortunately the manners and overall attitud of the reception staff at a recent check in and check out... very noon welcoming language, rude and obnoxious behaviour. Our suggestion... lots and lots of training!!!"

"Tiny rooms, no natural juice, tiny parking "

"Overall we had a positive experience staying here. The reason for not giving 5 stars was one of cleaning staff stole $100 from our room. We had momentarily left our room and did not think that in the short time we were downstairs, that cleaning services would be performed. We still had our personal belongings out and money was on the table. When we returned, we found that a $100 bill was missing. Management investigated their staff but found that no one supposedly had the money. Other than that...

"Excellent accueil, hôtel propre et agréable. Personnel serviable et souriant Je recommande cet hôtel "

"Well maintained property. "

"Great staff and excellent customers service "

"The internet is terrible. I reported it to them and they seemed not to be able to fix it. I bought a Mobilis SIM card and used that instead. "

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"The service was good "

"The hotel is great and the pool is lovely. Staff and service were strong. The location is a bit out of the way. For everything, ask at the desk, reservations are typical for most things, not the restaurant but the pool and spa and car rental: everything seems to be arranged at least a day in advance, and more because not everyone works the weekend, so make those arrangements far in advance."

"I liked the breakfast. The staff was ok. The bathroom was not very clean, the towels were very old and not clean, There was a lot of noise coming from the neighbor rooms. The paint of the wall started wearing."

"I sent 2 emails and called the hotel once to arrange a pick up at the airport. I was not picked up and at 1:30 AM got ripped off by the only taxi at the airport. If one is English speaking only, this hotel is not for you. English is poorly spoken and poorly understood. We ate lunch at their restaurant, being the only ones there. It took 55 minutes for my wife to get a bowl of soup. Menu selection was poor. We had no hot water for our first shower. We had only one bath towel for 2 people. To...

"Good hotel"

"The room was clean but the shower was hard to manage.Also, there is no water heater or cups for making coffee or tea . The only thing that i liked the most was the staff ,they were super nice ."

"Lot of problems. First, they did not send the vehicle at airport even after it was booked. Second, the bathroom was not in good condition, outside view was just wall, there was problem with door, window was not closing properly and in the end the breakfast and dinner option was not upto the mark."

"It was sold to me as a 4 stars hotels but it is not even a 1 star hotel and I know how 4 stars hotel look like because I stayed in el=Biar hotel for only one night and moved to Holiday Inn a 4 stars hotels. El Biar has not central AC, showers without shower curtains. It was sold to me with 24 hours airport shuttle; this is false. I have used Expedia and Orbitz for over 20 years; I will never used it again and will make sure that my family and friends do the same so that our families vacations...

"Cold welcoming and personal had bad service I requested for towels because found room without towels after 2hours they brought me towels and then no breakfast i thing hotel no worth "