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"Unfortunately, most of the amenities offered in room were not available. The room had a great view of Mt. Fuji but the booking was for 3 people and we had one small bed. The only amenities was the public onsen- which we did not need. We checked out within an hour of check in to another hotel. "

"The room was nice. The hotel has a great view as described and is so relaxing. The staff was so friendly and helpful. The only thing is it is in a bit of a food desert. The town is overcrowded and the hotel itself has very little food especially if the restaurant is booked. Highly recommend bringing food with you here. "

"Fuji is visible from the hotel "

"Check-out is before 10:00AM. My opinion is that it's too early."

"Mountain View was beyond amazing. This was our first time clamping and the experience was unforgettable. A night in the outdoors in the middle of a busy vacation was so serene. "

"Free shuttle bus provided easy access to a key stations, free buffet breakfast and amenities made the stay worth it"

"Outstanding stay at Nishiyama Onsen Keiunkan! The property was larger and more updated than I was expecting- including a choice of 6 different onsen baths to use (2 private and the other 4 alternating between men/women depending on the time of day). The staff were all without fault and absolutely lovely and despite my limited Japanese there we no issues communicating. Complimentary shuttle pick-up at Minobu Station for the 1hr drive to the property. High quality dinner and large Japanese breakfast provided in a private dining room. Overall, an exceptional stay and I feel very privileged to have the opportunity to stay at this 1300+ year old property. "

"Best location in all of Japan to see Mt Fugi. The staff is extremely friendly and helpful "

"It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point. "