The Sian Kaan at Grand Tulum

Kelas properti: 4.5

Pilih tanggal untuk melihat harga

Ulasan

7,2 dari 10
Bagus

Fasilitas populer

  • Kolam renang
  • All-inclusive
  • Spa
  • Termasuk parkir
  • Restoran
  • AC

Opsi kamar

Kamar Double Basic, 1 Tempat Tidur King (Sian Kaan Pool)

  • 24 meter persegi
  • Kapasitas 3
  • 1 king

Kamar Double Basic, 1 Tempat Tidur King, pemandangan samudra (Sian Kaan Ocean)

  • 24 meter persegi
  • Kapasitas 3
  • 1 king

Kamar Double Basic, 1 Tempat Tidur King, teras (Sian Kaan Ocean Terrace with Jacuzzi )

  • 24 meter persegi
  • Kapasitas 3
  • 1 king

Suite Junior, 1 Tempat Tidur King (Sian Kaan Junior Suite )

  • 26 meter persegi
  • Kapasitas 3
  • 1 king

Suite Deluks, 1 Tempat Tidur King, pemandangan samudra (Sian Kaan Master Suite)

  • 26 meter persegi
  • Kapasitas 3
  • 1 king
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Tentang kawasan sekitar

Terletak di Akumal, The Sian Kaan at Grand Tulum berada di pantai. Nikmati objek wisata populer kawasan ini di Taman Xel-Há, atau keindahan alamnya di Pantai Akumal dan Half Moon Bay. Pusat Ekologi Akumal dan El Toh Ecopark juga patut untuk dikunjungi. Kunjungi panduan perjalanan kami untuk Akumal
Peta
Carretera Chetumal - Puerto JuA¡rez Km, 252,, Akumal, ROO, 77780

Yang ada di sekitar

  • Klub Golf Riviera Maya
    Klub Golf Riviera Maya
    3 mnt berkendara - 1.8 km
  • Aktun Chen
    Aktun Chen
    3 mnt berkendara - 1.8 km
  • Pantai Akumal
    Pantai Akumal
    6 mnt berkendara - 5.7 km
  • Half Moon Bay
    Half Moon Bay
    10 mnt berkendara - 7.4 km
  • Pantai Akumal Selatan
    4 mnt berkendara - 2.2 km

Berkeliling

  • Bandara Internasional Tulum (TQO) - 64 menit berkendara

Restoran

  • The Truck
    7 mnt berkendara
  • Tikal Lobby Bar
    5 mnt berkendara
  • Cozumel Restaurant
    8 mnt berkendara
  • La Iguana Whirlpool Bar
    8 mnt berkendara
  • Thali Restaurant
    7 mnt berkendara

Tentang properti ini

The Sian Kaan at Grand Tulum

  • Hotel mewah all-inclusive ini dekat dari Pantai Akumal
  • Manfaatkan kedai kopi/kafe, taman, dan layanan penatu/dry cleaning di The Sian Kaan at Grand Tulum. Dengan fasilitas seperti di pantai dan scuba diving, hotel ini merupakan tempat yang sempurna untuk berjemur. Luangkan waktu untuk bersantai di spa yang ada di properti. Pastikan untuk menikmati makanan di 12 restoran yang ada di properti. Tamu juga dapat menikmati 11 bar dan pusat kebugaran.
  • Anda juga akan menikmati manfaat berikut selama Anda menginap:
    • 3 kolam renang outdoor
    • Parkir valet gratis gratis
    • Rental sepeda, lapangan tenis outdoor, dan resepsionis 24 jam
    • Meja pemesanan tur/tiket, brankas di resepsionis, dan penitipan koper
  • Fitur kamar
  • Semua kamar 76 menyediakan kenyamanan seperti layanan kamar 24 jam dan pilihan bantal, serta fasilitas seperti AC dan jubah mandi.
  • Manfaat lainnya termasuk:
    • Televisi layar datar dengan TV kabel
    • Pemanas air untuk kopi/teh dan setiap hari

Rincian all-inclusive

  • Hotel ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

  • Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

    • Termasuk semua makanan à la carte, makanan ringan, dan minuman tertentu
    • Layanan kamar 24-jam
    • Minibar dalam kamar (termasuk semua minuman)

Kegiatan air

    • Berkayak
    • Bersnorkel

Kegiatan darat

  • Bersepeda

Properti serupa

Fasilitas properti

Tempat parkir dan transportasi

  • Gratis parkir valet di properti
  • Parkir valet terbatas di properti

Makanan dan minuman

  • 1 kedai kopi/kafe
  • 11 bar/lounge
  • 12 restoran

Aktivitas menarik

  • 1 lapangan tenis outdoor
  • 3 kolam renang outdoor
  • Gym
  • Rental sepeda
  • Scuba diving
  • Spa layanan lengkap

Kenyamanan

  • Brankas di resepsionis
  • Penitipan koper
  • Resepsionis 24 jam

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Pembersihan kamar (setiap hari)

Outdoor

  • Di pantai
  • Taman

Lainnya

  • 1 gedung
  • Dibangun pada tahun 2017

Fasilitas kamar

Kamar tidur

  • Pilihan bantal
  • Seprai disediakan

Kamar mandi

  • Handuk disediakan
  • Jubah mandi
  • Perlengkapan mandi gratis
  • Sandal

Hiburan

  • TV layar datar dengan saluran kabel

Makanan dan minuman

  • Air minum kemasan gratis
  • Layanan kamar 24 jam
  • Mesin pembuat kopi/teh
  • Minibar

Lainnya

  • AC
  • Brankas

Kebijakan

Check-out

Check-out sebelum tengah hari

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Anak dan tempat tidur tambahan

Anak-anak berusia di bawah 21 tidak diperbolehkan berada di properti khusus dewasa ini; semua tamu yang berusia 21 ke atas diperbolehkan
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

  • Mastercard
  • American Express
  • Visa

Informasi penting

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit

Perlu diketahui

Tamu di bawah 21 tahun tidak diizinkan di properti khusus dewasa ini

Pertanyaan umum

Apakah The Sian Kaan at Grand Tulum memiliki kolam renang?

Ya, properti ini dilengkapi 3 kolam renang outdoor.

Berapa biaya parkir di The Sian Kaan at Grand Tulum?

Parkir valet gratis di properti ini gratis.

Pukul berapa check-out di The Sian Kaan at Grand Tulum?

Check-out pada pukul tengah hari.

Apakah ada manfaat all-inclusive di The Sian Kaan at Grand Tulum?

Ya, properti ini all-inclusive.Termasuk semua makanan dan minuman, aktivitas termasuk Snorkeling, Kayak, Bersepeda, dan lainnya.

Di mana lokasi The Sian Kaan at Grand Tulum?

Terletak di pantai, hotel Akumal ini juga berjarak 0,8 km dari Pantai Akumal Selatan dan 3,1 km dari Pantai Akumal. Klub Golf Riviera Maya dan Aktun Chen juga berjarak 3 km saja.

Ulasan

Ulasan The Sian Kaan at Grand Tulum

7,2

Bagus

8,2

Kebersihan

9,6

Lokasi

7,8

Staf & layanan

7,4

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 10 dari 25 ulasan
Penilaian 8 - Bagus. 4 dari 25 ulasan
Penilaian 6 - Medioker. 5 dari 25 ulasan
Penilaian 4 - Buruk. 3 dari 25 ulasan
Penilaian 2 - Sangat Buruk. 3 dari 25 ulasan

Ulasan

Ulasan terverifikasi

4/10 Buruk

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
They make you wear an ugly plastic wrist band, give you a hard time about leaving the property and if you cut off the ugly wrist band you’re charged $100. Also the food was terrible. I felt Like I was in a high class prision at the rate of $500 a night. Never Again.
Menginap 2 malam pada bulan Juli 2019
Ulasan terverifikasi

4/10 Buruk

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Been here a few times. Seems like the change in owner has most employees on edge. Some were amazing like Fernando and Runelio(sp?), but others like Perla in the sian kaan lounge and a waiter in white box were snobby and needed an attitude change. Electricity and water would go out. White box food was horrible. Hopefully when growing pains are over it will be great again. On a good note...Location is amazing, snorkling right off the beach is nice!
Menginap 2 malam pada bulan Mei 2019
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Sian Kaan the best!

Wonderful time! Right by the water. Though the area has much seaweed right now, Oasis Tulum does a great job daily cleaning it up. Fantastic food!Great service! Rose petals on the bed and champaign provided on our anniversary night. We highly recommend this resort. Our 11th trip to Mexico resorts!
Menginap 9 malam pada bulan April 2019
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Best resort I've stayed at so far in the area

They made my girl's birthday really special
Menginap 1 malam pada bulan Mei 2019
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The setting was gorgeous the room was very nice loved the tub and private cabana that was right on the beach. A bit disappointed with some of the dining options the food was tasty but the wait staff seemed a bit stretched at times. We waited quite a while for most of the entree’s we ordered. Other couples around us just left midway through the dinner so it wasn’t just us. We also did not meet our butler until the last day we stayed at the resort. The bar was excellent the beach was well maintained. In the future they should offer more times to snorkel in the afternoon. We would definitely stay there again.
Menginap 3 malam pada bulan April 2019
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
THEY SHOULD ADD MORE WAITRESSES TO THE RESTAURANTS
Menginap 4 malam pada bulan April 2019
Ulasan terverifikasi

6/10 Medioker

Disukai: Kebersihan
Tidak Disukai: Fasilitas
The butler service was non existant It was an issue getting the room we booked Very far from the airport No activities No variety in food choices
Menginap 4 malam pada bulan April 2019
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
EXCELENTE PARA PAREJAS QUE GUSTAN DE LA TRANQUILIDAD Y naturaleza
Menginap 3 malam pada bulan April 2019
Ulasan terverifikasi

4/10 Buruk

Disukai: Fasilitas
Cuando llegue Expedia no mando mi reservación aún que ya la había cobrado a mi tarjeta dos semanas antes La atención en el hotel buena, el jacussi en la habitación muy biejo y sucio, la habitación de buen tamaño y bien decorada Amenidades correctas, la coctelería muy mala las bebidas alcoholicas buenas, tequila,ron gin ok El vino de la casa muy malo el tinto el blanco regular La comida buena el restaurante muy agradable La playa con muchas piedras difícil ingresar al agua En general regular
Menginap 2 malam pada bulan April 2019
Ulasan terverifikasi

6/10 Medioker

Disukai: Staf & layanan
Property was not as advertised, they talk about haveing a butler to make your dinner reservations and other plans was there 6 days never even met the butler, advertise tennis available but whenever asked about it was told they didn’t know if had the equipment would let us know but never did after several inquiries. Also it is anything but gourmet dining 2 of the three restaurants on adults side of resort are good but the white box is awlful as in most places there food comes out warm or cold it’s advertised as gastropub but it’s a tapas place also worse service of any of the restaurants also hard to believe that the Mexican restaurant had pretty horrible food too but at least the people that worked there were really pleasant. Also air conditioning in rooms were not cold and when complained they st offer to send someone to look and give you explanation that controls are reversed where as putting warmer will make it cooler but only helped a little with room temperature What made it a pleasant stay was how nice and helpfully almost all the service staff was from bartenders on beach to restaurant staffs also was nice to rent a smart car and all you have to do is pay the insurance
Menginap 5 malam pada bulan Maret 2019
Ulasan terverifikasi

8/10 Bagus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The oceanfront terrace rooms are AMAZING: lounging on a Bali bed 30 feet away from the gently lapping waves, and soak in a sunken jacuzzi in your room while looking out at those waves! Really dreamy. You do sacrifice a bit of privacy for that - people walking by on the beach right beyond your patio - but it's the adults-only section of beach and was very mellow. (DON'T go for an ocean-view no-terrace room -- great views but windows don't open so rooms smell of mold! And the rooms with jacuzzis on the terraces face the pool with the ocean much more distantly in the background, not the same experience at all.) Staff was great, very kind and patient. Buffet food was decent enough, and there was always lots of fresh salad and fruit, and a wide variety of Mexican and American type hot food. The guacamole and ceviche were amazing! Their paella-style dish wasn't bad. They had good tamales several times. But there were standard things I love in Mexico which weren't available, like fresh coconuts, freshly-squeezed juices, and corn tortillas, and I got really tired of the food by week's end. The reservation-only restaurants were just so-so -- very fancy in presentation, but tiny portions and nothing that tasted as good as it looked. Alcohol was terrible except in the fancy bar if you insisted. All in all, I absolutely loved this place for its setting and its proximity to many cenotes and to Tulum, and would return if I got the same discounted rate again ($175/nt on Orbitz)
Menginap 5 malam pada bulan Maret 2019
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I’m not sure why people would leave those bad reviews .. this place was very pleasant and staff and servers was very kind and helpful. Little things here and there that needed some attention but fixed when asked. Will definitely be returning to place thank you
Menginap 3 malam pada bulan Maret 2019
Ulasan terverifikasi

2/10 Sangat Buruk

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beach was beautiful,,. Everything ekes was absolutely terrible
Menginap 7 malam pada bulan Maret 2019
Ulasan terverifikasi

6/10 Medioker

Disukai: Kebersihan, fasilitas
1. The drive time from Airport to the hotel is 1 hour and 15 mins. 2. The Hotel is surrounded with many trees, beautiful palm trees, and flowers. The atmosphere is the one of the best if you like lush green trees very quiet, calm and tranquil this hotel is the one. I would rate the atmosphere 5 stars 3. Some of the rooms have no balcony, so there is a huge window but it does not open so you don't get to enjoy the ocean wind while in the room. 3.5 stars 4. Rooms are comparable to other hotels and nothing to rave about. 3.5 Stars 5. Food at the the restaurants sub par. The buffet had less variety compared to other hotels. The Restaurants you have to make reservations also was nothing to rave about. Actually I would rate the food 3 compared to other hotels. 6. Customer service nothing above and beyond compared to other hotels. 3.0 stars I have had 5 star service from other hotels. 7. There is snorkeling, kayaking, bike rental for free. Snorkeling and kayaking is free for 1 hour only. You need to leave your I.D with them. 8. Beautiful beach with soft sand. 5 stars
Menginap 4 malam pada bulan Maret 2019
Ulasan terverifikasi

8/10 Bagus

Disukai: Kebersihan
The seclusion location was good staff was great. The food was not good for the type of resorts it was the buffet and the hippi chic was great but the nicer looking restaurant were just Ok, I would pay to eat at them.
Menginap 7 malam pada bulan Desember 2018
Ulasan terverifikasi

2/10 Sangat Buruk

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
We tried to leave hours after arriving. I’ve never experienced such poor service or rooms in such condition. No hot water, broken safes in three rooms, the bell boy even made us carry our own luggage. Absolutely zero service at this all inclusive. One bartender told me to “get my own” drink. My boyfriend thought I just have misunderstood so he went to ask again. No, he told him the same thing. We asked to check out and for a refund multiple times, though expedia has really been managing this incredibly slowly and with no follow ups. They kept trying to get us to sign waivers so we could leave, which we would not do. Eventually we moved resorts but had lost half of our vacation to this mess. It is not a luxury hotel whatsoever. We moved to Secrets Capri - it cost half as much and was probably ten times better. Do not stay here. By the way, we confronted management continuously and they told us they had no power to manage the situation. They just offered pathetic “we don’t know what to do” explanations repeatedly.
Menginap 2 malam pada bulan Desember 2018
Ulasan terverifikasi

6/10 Medioker

Disukai: Kebersihan, staf & layanan
Food was the worst selection and quality of many ive been to. No entertainment. Except for the ocean everything else was ho hum.
Menginap 2 malam pada bulan Desember 2018
Ulasan terverifikasi

2/10 Sangat Buruk

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Will never come back not what they advertise on line
Menginap 5 malam pada bulan November 2018
Ulasan terverifikasi

8/10 Bagus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great hotel, but low season caused some issues

The hotel is gorgeous. However, it was low season and, as such, the hotel seemed to be on a skeleton crew. This wasn’t an issue for the most part, but the largest issue this caused is that the restaurants (at which you had to make a reservation) didn’t have enough waiters or cooks to get the meals out in a timely manner. This did cause my group some headaches and did “cloud” our trip. All in all, this is a beautiful place that I would recommend, but I would certainly want to see their bar and restaurant be staffed appropriately for the amount of guests and diners that are present in the hotel at any time.
Menginap 3 malam pada bulan Oktober 2018
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
If you are driving to the resort beware that some websites call the hotel the Grand Tulum (omitting the Oasis) so you may pass the hotel when you see the signs for the Grand Oasis Tulum. It is about a 75 minute drive from the airport on highway 307. Location: The resort is right on the beach. Grounds are very well maintained and clean. Atmosphere:They call this the Calm Resort and it is. No loud music playing everywhere, just some gentle background music at the pools and just ocean sounds at the beach. Most people who were there during our visit also seemed to appreciate the calm vibe and just enjoyed to quietness (not a party place). Room: We had a ground floor ocean view room with patio. Fabulous room, literally 15 feet from the ocean. Could hear the ocean all the time. Food: There is good food here, but it is inconsistent and difficult to know from one item to another which will be good and what wont. Sea Bass at one place will be great and salmon at another will be overcooked (they share the same kitchen). The burger at the White Box was consistently delicious but the fries were always soggy. Surprisingly the buffet became our favorite place toward the end due to them rotating the menu and we could supervise the cooking of somethings. Also meals were far quicker at the buffet. Beach/pool: The beach was the highlight for us. They do a good job of cleaning up the sea grass that invades daily and are far ahead of the neighboring resorts in keeping the beach clean.
Menginap 7 malam pada bulan Juni 2018
Ulasan terverifikasi

6/10 Medioker

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti

Buen servicio, mala comida

La playa del hotel es buena, la comida es mala en general, el personal es muy amable y el piso de las habitaciones es pegajoso y resbaloso. Recomendable Solo por su precio accesible.
Menginap 3 malam pada bulan April 2018
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2019
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Maret 2019
Ulasan terverifikasi

10/10 Luar Biasa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2018
Ulasan terverifikasi

8/10 Bagus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice place, took a day to get used to rules

Menginap 5 malam pada bulan Maret 2018