Resorts in Al Madinah Province

"The best thing about the hotel was the location. The customer service wasn’t that great. We had three rooms and the AC wasn’t working for two of them. They sent someone up he had to clean the vents. Eventually he got them to work. Our rooms were not clean upon arrival. We talked to the supervisor nothing was done he didn’t even care. We paid a lot of our rooms and got really bad services. My recommendation is to look for another hotel especially if your paying dm you deserve something better. "

"I need refund please "

"Clean room staff very helpful the AC worked very comfortably "

"‏ Great stay overall! The staff were friendly, professional, and always helpful. Service was quick, and everything was clean and well-organized. Really appreciated the hospitality—would definitely stay again."

"Good staff with services provided immediately. "

"Shuttle service was canceled due to breakdown one occasion but guest weren't notified of the cancellation "

"Corridors smell of food, room was dark and dull , poor lighting , the location was great. Break is quite poor and felt rushed , like a canteen environment. Rooms are run down and need to be modernised. Not really value for money "

"I am very pleased with the experience. I just want to mention.if you came to Madina by HHR, You can go to the hotel next to the budget office there is a corridor that lead to the hotel indoor. The staff are great from check in to check out. We really enjoyed our stay thank you so much Allah bless you"

"Very outdated and filthy inside. It’s a vast building so unless you’re near a lift you’ll be walking and then waiting for a lift for space close to prayer time. Staff were friendly and nice. Until they refurb the whole hotel and floors it is not worth going to for now. I’m sure it’ll redeem it self in the future."