Cari Serviced Apartment di Albany

"Stay was great. The staff was extremely helpful. The rooms were comfortable and quiet but I would not say they were overly clean. This is likely due to a shortage of hospitality staff, which we completely understand. Staff helpfulness and kindness more tgan made up for it."

"Our one night stay here was very accommodating. The location is close to the airport, staff is really helpful and nice. The rooms were very spacious, clean and good amenities. Their breakfast options are amazing, thank you to all the morning staff working on the morning of 7/29 in the buffet area. They were so nice to provide us with to go containers for the kids."

"I particularly liked the little sign offering complimentary toiletries if the guest had forgotten any."

"The restaurant staff were very sloppy and forgot my order and blamed it on the system meantime everyone else was getting their order. The blanket inside the sheets had blood stain on it. No trash bags in the cans. Kleenex was not refilled. It was hard to get a hold on front desk. The telephone for room service was not working so they would ask you come get your order which defeats the definition of room service. Hotel was busy so they are making enough money to properly maintain the service."

"Agent "Samantha" was especially helpful. Kudos to her."

"We have stayed at the homewood side before and it was clean, fresh, updated. Not the same with the Tru side. This was the one time we stayed on that side and won’t stay on the tru side again. Room size was fine but not as clean or updated"

"Very friendly and helpful staff, genuinely concerned about your stay experience!"

"Property is super old, dirty and not maintained. Not worthy of being part of Hilton."