"Lisa was off the charts! Above the bar! Many people across the entire United States , of which I travel all the time , could take lessons from her on Customer Service and just being a very courteous and caring individual! When I come back through this way, I will stay at this Hotel because of Lisa! My first interacted with Lisa on the phone, confirming my reservation and that in itself was a truly incredible experience of a person who cares and was very efficient, professional, and courteous! How could you ask for more? Give this incredible lady a raise and recognition somehow someway! This is an individual who stays at hotels frequently throughout the week all across the United States in my travels. Lisa, my lady, well done! "