Hotel Keluarga di Arashiyama

"the staff was very friendly and helpful, property was so clean and great but for the transportation you need took a bus to get to the close train station or taxi that cost not really expensive, convenience store is near to the property just walk 1 minutes. "

"The room was huge, brand new and beautiful with incredible amenities, but the service sets apart the Kamo from other hotels. The staff repeatedly went beyond expectations."

"Probobly the best hotel I’ve ever stayed at. Area is incredibly beautiful as well. Make sure to have lunch at the information center next to the train station. "

"Very helpful staff at the lobby"

"The room smells like it has a bad drainage system. Once we enter the room and it smells like the toilet has been backed up. The fabric spray provided was useless. Attitude of staff were mixed, some discrimination were definitely present. Felt harrassed by the staff to settle the bill due to deciding to have extra guest in the room which we also had already decided to pay for. "

"Exceptional !!!!"

"スタッフの方々が丁寧親切で素晴らしく、ホテルも綺麗で静かでゆっくりとくつろげ大満足でした。"

"Very beautiful hotel with great staff. Love the mix of traditional modern hotel."