Hotel dekat Arizona Mills Mall

"The doors closed loudly and I’m a light sleeper so if anyone came or went I’d wake up to the sharp sound of the door slamming shut. But otherwise very normal and comfortable stay. The bed was comfortable and soft. "

" Dry large"

"Our room in the third floor was spotless which was a pleasant surprise because the exterior is a bit rundown. Jim and Alvin were exceptional in helping me check in early since I was traveling from a far. The AC was ok when I walked into my room which is extra appreciated as AZ is so hot right now. Wish there was a bottle of lotion offered as most hotels do. Room was spiffy clean. Breakfast was a little lack later with only a sausage patty as a protein. The oatmeal and its toppings is plentiful...

"Mantenimiento. Y limpieza "

"Breakfast menu was average. I thought the room was a good value for the price."

"Pool and tub area were great"

"The breakfast gave us food poisoning And ruined our trip"

"My review is in no way directed at the staff at the front desk. They were all very kind. But this hotel was awful. I checked into my first room and walked in and was immediately slammed with the smell of cigarettes. I went back to the front desk and they moved me to another room. The second room I went to had a different odor. The smell was stomach churning. Almost like someone poured sweet tea on the walls and let it ferment. I opened the window and blasted the AC hoping to air it out and...

"no breackfast but a super quiet clean room"

"Great amenities and cool pool"

"This was less than mediocre, it felt dirty (walls and carpet were stained and cracked). The kind of place I felt like I should wear my shoes indoor and flip flops in the bathroom. There’s no housekeeping unless you ask, however when I asked for a new garbage bag the housekeeper just smiled and said “no”. The garbages where the breakfast was were constantly over flowing. They advertised “free airport shuttle” however what they meant was “we may or may not answer to order you an uber”. In our...

"The floors needed to be clean, roaches everywhere even dead ones in the drawers. Room did not feel clean at all the 3 days I stayed there."

"The room was NOT secure - there was a gap between the edge of the door and the door frame ( about 1/2 to 1" wide). The metal plate on the door holding the locks had loose screws holding it to the wooden door. (room 328)."

"The room had roaches and when brought to the attention of the manager, first he didn't believe me until i took one to the front desk in a cup. I ask for another room they would not change my room. Had to biy bug spray😡😤 disgusting "

"This was the worse experience I have ever had ! I can’t comment on room / amenities as I was informed upon landing that the hotel no longer had a room and there was nothing they could do. They kept me on hold for over 40 minutes. The end result was them me hanging up. I tried calling them back and no one would pick up. I then used my son’s phone and they answered right away and had little to say . The next day my credit card was charged ! I had to call several times for them to remove the charge...

"The staff is all remote on a screen somewhere in India. Even the front desk. Poor customer service and charged me an extra $10 to check in 30 mins before 3pm. After I waited 4 hours The room is dirty with cockroaches everywhere. The bed is creaky and the room smells of cigarette smoke even though it was meant to be a non smoking room. The walls are thin and u can hear everything from upstairs and the two rooms on either side and outside Terrible. Never again. "

"We enjoyed our stay. Staff was professional and very friendly. The breakfast was perfect! It was a great selection. Very clean and staff kept the dishes full. "