Hotel dekat Taman Arrow Valley

"Staff very helpful and professional"

"It was okay, the room was large. It felt like a Wetherspoons. We didn’t eat there in the evening but we wouldn’t rush back"

"We recently stayed at this hotel and overall had a pleasant experience. The hotel itself is set within a beautiful listed building with lovely gardens, which gave it a lot of charm and character. Breakfast was excellent with a wide variety of options available, including fresh fruit, cereals, toast, and hot food. There was something for everyone and the quality was very good. Our room was comfortable, clean, and nicely decorated. However, there were a couple of drawbacks. The room did not have...

"Family rooms were basic and need re vamping. So does the spa, but overall it was good for a one night stay"

"No go area"

"Everything good"

"Run down, ditry, old, overgrown, with trash in the garden/public areas. Someone walked in on me at 7:30am. Just not a good experience."

"For the £ very pleased, it’s a beautiful old building but with that high maintenance, and building looks tired in places. But clean, staff friendly, free accessible parking was kindly given an upgrade as booked wrong room, very quiet. I would use again as a quick overnight stay around work."

"Room was spacious but basic & could do with a good dust. Kitchen was very basic and i would not have wanted to do more than make a cup of tea in it. "

"Extremely helpful reception staff"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Room was clean and beds comfortable. Breakfast wasn't in with the price, but we ate there both mornings and the food was good. Staff were very pleasant and helpful."

"What a fantastic place to stay. Really lovely room with modern bathroom and all the kitchen facilities you’d need. Super comfy bed and a very peaceful area. The owner is really welcoming and helpful. I stayed 2 days for a work trip but I’d love to go back and make more use of the facilities, maybe stay in one of the hot tub rooms, and see more of the area."

"Very dirty and on my first night in the property the guest in the room next to my room were noisy all night."

"Room was clean, beds were okay and staff was excellent in sorting out a problem we had with check-ln!"

"Clean, well equipped, clearly explained key access. But very bad sound insulation. I could hear the person in the room breathe (not even snore!) as if they were in my room. From the room above, you could also hear every single footstep very loudly. Bring ear plugs!"

"The check in was chaotic, I.e. no room number or lockbox instruction until after check in time, then no key in the lockbox and no telephone number to call to discover what to do next. "

"Hotel is great location for nearby attractions. Staff where amazing helpful and always available an on hand. There was a wedding party on one of the nights an it made no difference to our stay we could not hear the party or music. The hidden gem here not only the lady who assisted us throughout who was just lovely but the food in restaurant from breakfast to dinner amazing quality and value for money we didnt eat anywhere else. Dont overlook this place grounds to sit in an all needed on site we...