Search Hotels Near Arte & Mascaras, San Juan

"Overall was a nice stay. Very nice ocean view balcony. Clean room, friendly staff. Breakfast was ok. Beautiful area to walk around as well. "

"Location is excellent for walking around old town. The hotel is clean and the staff very helpful. Amenities are limited. It would be nice if there was a coffee maker in the room. My recommendation is this: do NOT stay in any room that overlooks the street. You will not sleep due to the street noises. People party hard in Old San Juan and they carry the party into the streets when the bars close. Also, traffic is heavy during peak season and many are booming their music. We also endured a lot of construction vehicles and work being done on the property across from us (they started around 5am) We were in room 22; a lovely room, but the “windows” overlooking the street have wooden doors which offer no sound-proofing. So, if you want to sleep, insist on an inside room away from the street. Hope this helps. Old San Juan is worth seeing!"

"Great stay"

"At the heart of Old San Juan, bustling and moving."

"Liked how the hotel was decorated. Little disappointed in the room. The picture online made me think there was a window to the outside street but The window in the room picture is in the wall to the hallway. It is lit and you cant see out or in. "

"Great location for old San juan"

"Absolutely perfect 3.5 star hotel. No complaints whatsoever - but I just can't give it a 5 because its not a " 5 star" hotel. Would book again. "

"We arrived at 430pm and was told our room should be ready in an hour. Went to grab some food came back at 830pm and room still was not ready. After another 1/2 hour they gave me a room with 2 beds looking at a building when I had booked a deluxe King Bayview. I was paying $500 per night for this room. They finally gave me a $50 per night discount which was ridiculous. Get to room had not been properly cleaned. When asked for bar of soap at first told they were out, but finally found me one. We had stayed at your property in September and it was a totally different experience with staff, room and every aspect, so I recommended this hotel to the couple traveling with us and then we had this terrible experience. I am also Vice President for National Travel and have recommended your porperty to many clients which I no longer will be doing. I was told you had a change of management recently which I am assuming is responsible for the decline. "

"you were wlaking distance to everything old sn juan had to offer"