Verified
10/10 Excellent
Joel
18 Feb 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smile Hotel Atsugi
3.0 star property
Travelers feel right at home with practical amenities including laundry services and staff available around the clock to assist with any needs
Choose dates to view prices
Photo gallery for Smile Hotel Atsugi
Smile Hotel Atsugi, near a metro station, offers a practical base for visitors. The property provides dry cleaning, an on-site restaurant, WiFi, vending machines, and a 24-hour front desk.
Reviews
8.28.2 out of 10
Very good
Popular amenities
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Parking available
- Laundry room
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Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 20 are not allowed at this adults-only property; all guests 20 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately JPY 1200 per person
- Self-parking fee: JPY 1200 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Guests under 20 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Smile Hotel Atsugi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Smile Hotel Atsugi?
Self-parking is available for JPY 1200 per day. Limited spots are available.
What time is check-in at Smile Hotel Atsugi?
Check-in begins at 3:00 PM.
What time is check-out at Smile Hotel Atsugi?
Checkout is at 10:00 AM.
Where is Smile Hotel Atsugi located?
Situated in Atsugi, this hotel is within 1 mile (2 km) of Atsugi Central Park and Sony Atsugi Technology Center. Kenritsu Sagamisansen Park and Ebina Central Park are also within 3 miles (5 km). Ebina Atsugi Station is 27 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.0
Location
8.4
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 56 out of 147 reviews
10 - Excellent
56
Rating 8 - Good. 58 out of 147 reviews
8 - Good
58
Rating 6 - Okay. 26 out of 147 reviews
6 - Okay
26
Rating 4 - Poor. 3 out of 147 reviews
4 - Poor
3
Rating 2 - Terrible. 4 out of 147 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Angela
19 Jul 2022
Liked: Staff & service, amenities, property conditions & facilities
It was better then I expect it !!
Angela
Stayed 6 nights in Jul 2022
Verified
10/10 Excellent
Ayuko
1 Aug 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
寝泊まりするだけなら十分でした。
安くてありがたい。
8月1日から経営変更のためか、朝から廊下が騒がしかったのが残念です。
Ayuko
Stayed 1 night in Jul 2023
Verified
10/10 Excellent
Mikio
23 Jul 2023
Liked: Cleanliness, staff & service, property conditions & facilities
コストパフォーマンスが、 良い
Mikio
Stayed 1 night in Jul 2023
Verified
8/10 Good
Seiichi
19 Jul 2023
Liked: Cleanliness, staff & service, property conditions & facilities
フロント対応が良かった
Seiichi
Stayed 1 night in Jul 2023
Verified
2/10 Terrible
Mio
15 Jul 2023
Disliked: Cleanliness, property conditions & facilities
部屋に入ってすぐに知らない人の髪が落ちていて嫌でした。
Mio
Stayed 1 night in Jul 2023
Verified
6/10 Okay
??
5 Jul 2023
ビジネスホテルとしては充 分満足なところでした！
??
Stayed 1 night in Jul 2023
Verified
4/10 Poor
KENJI
29 Jun 2023
Disliked: Property conditions & facilities
深夜の到着となりましたが暖かく迎えて頂きました。
設備(建物)は古さを感じました。
KENJI
Stayed 1 night in Jun 2023
Verified
6/10 Okay
Yoshihiro
31 May 2023
目の前にスーパーがあり、便利です。
Yoshihiro
Stayed 1 night in May 2023
Verified
6/10 Okay
MICHIKO
1 May 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
少し暑かった
空調が全館コントロールとのことで、暑く、涼しくできず、朝は暑いので、早めにチェックアウトしました。夜も暑さで目が覚めました。
MICHIKO
Stayed 1 night in Apr 2023
Verified
8/10 Good
Yasunori
29 Apr 2023
Liked: Cleanliness
Disliked: Amenities
価格が安くて良いです。
チェックアウトが11時だと更に良いです。
Yasunori
Stayed 1 night in Apr 2023
Verified
10/10 Excellent
Verified traveller
14 Nov 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
定宿です。
立地条件も良く、快適に利用させて頂いてます。
比較的安価なので、とても助かってます。
スタッフの方は皆さんきちんと対応して下さるので安心です。
Verified traveller
Stayed 1 night in Oct 2022
Verified
6/10 Okay
daisuke
26 Jun 2022
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
トイレ前の天井が汚れがすごかったです。
個別空調ならいいのですが 、温度調節が上手くいかず、お腹を壊しました。
ただフロントの方に薬を頂き、楽になりました。
次回泊まるのは別にして、
フロントの方の対応は素晴らしかったです。
daisuke
Stayed 1 night in Jun 2022
Verified
10/10 Excellent
KENTA
30 Apr 2022
Liked: Cleanliness, staff & service
親切丁寧で良かったです。
KENTA
Stayed 1 night in Apr 2022
Verified
6/10 Okay
Shigeru
3 Apr 2022
枕が数種類用意されていてよかったです。
Shigeru
Stayed 1 night in Apr 2022
Verified
8/10 Good
Kazuyuki
13 Feb 2022
Liked: Cleanliness, staff & service, property conditions & facilities
駐車場が第1は止められなくて、少し裏ある第2駐車場でしたが、予約時に電話かメールで駐車場を使うことを言っておかないと、止められないことがあるみたいですので、ご注意ください。
部屋は綺麗、狭くもなく、快適でした。
Kazuyuki
Stayed 1 night in Feb 2022
Verified
10/10 Excellent
RYOKO
1 Jan 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても丁寧に対応していただきました
RYOKO
Stayed 1 night in Dec 2021
Verified
10/10 Excellent
Verified traveller
26 Dec 2021
Liked: Staff & service, property conditions & facilities, room comfort
満足です！
お部屋も綺麗で落ち着いて泊まれました。朝食も美味しかったです。また近くに行くことがあれば泊まりたいです！
Verified traveller
Stayed 1 night in Dec 2021
Verified
10/10 Excellent
bamboo
11 Dec 2021
Liked: Cleanliness, staff & service, property conditions & facilities
親切で綺麗なホテルでした。
bamboo
Stayed 1 night in Dec 2021
Verified
8/10 Good
Kazuhiro
21 Nov 2021
Liked: Cleanliness, staff & service
朝のバイキング料理 がさいこうでした
Kazuhiro
Stayed 1 night in Nov 2021
Verified
6/10 Okay
yoshihiro
9 Nov 2021
Disliked: Room comfort
駅から少し遠い
yoshihiro
Stayed 1 night in Nov 2021
Verified
10/10 Excellent
Nishioka
29 Sept 2021
Liked: Cleanliness, staff & service, property conditions & facilities
いつも快適に使わせて頂いています
Nishioka
Stayed 1 night in Sep 2021
Verified
10/10 Excellent
KENTA
20 Sept 2021
Liked: Staff & service
初めて宿泊しましたが、スタッフさんの対応も良く快適に過ごせました。
電子レンジやマッサージ機なども宿泊した人が利用できるように設置してあり、便利でした。
また機会があったら泊まりたいです。
KENTA
Stayed 1 night in Sep 2021
Verified
10/10 Excellent
Nishioka
25 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リピートです。相変わらず居心地の良いホテルです。スタッフの方の対応も丁寧で、気分が良いです。
Nishioka
Stayed 1 night in Aug 2021
Verified
10/10 Excellent
Verified traveller
4 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は清潔感があり、スタッフの方の対応は親切、サービスも充実、文句なし。
Verified traveller
Stayed 1 night in Aug 2021