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Ellerslie Palms Motel

3.0 star property
Guests feel right at home near Sylvia Park Shopping Center with convenient parking, luggage storage, and staff who speak multiple languages to assist travelers.

Choose dates to view prices

Ellerslie Palms Motel offers both comfort and convenience in the heart of Ellerslie. Travelers can relax in the garden or use the in-room WiFi to plan their next adventure. The multilingual staff and easy access to Spark Arena make this a practical choice for visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio with Balcony

Studio with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Studio with Balcony

7.8 out of 10
Good
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Balcony 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family 2 Bedroom Unit

Family 2 Bedroom Unit | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Family 2 Bedroom Unit

7.4 out of 10
Good
(3 reviews)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Large Single Beds
  • Free Wi-Fi

View all photos for Ground Floor 1 Bedroom

Ground Floor 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Ground Floor 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

1 Bedroom Wheel Chair Access Unit

8.0 out of 10
Very good
(2 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Ground Floor Studio

Ground Floor Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Ground Floor Studio

8.0 out of 10
Very good
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Kitchen Unit

1 Bedroom Kitchen Unit | Private kitchen | Coffee/tea maker, electric kettle

1 Bedroom Kitchen Unit

8.6 out of 10
Excellent
(11 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

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About the area

Located in Mount Wellington, a neighbourhood in Auckland, Ellerslie Palms Motel is in a shopping district and near the airport. Sylvia Park Shopping Center is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Rainbow's End and Auckland Zoo. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park.
Map
384 Ellerslie-Panmure Highway, Ellerslie, Auckland, 1060

What's nearby

  • A day at the horse races. Horse racing Ellerslie race track. Auckland New Zealand. Horses. Walking the race horse.
    Ellerslie Racecourse
    4 min drive - 3.6 km
  • Lagoon Pool And Leisure Centre
    3 min drive - 2.2 km
  • Sylvia Park Shopping Center
    5 min drive - 2.6 km
  • Saint Ann Buddhist Temple
    5 min drive - 3.3 km
  • Waiatarua Reserve
    6 min drive - 4.0 km

Getting around

  • Auckland Panmure Station
    4 min drive
  • Gaunt Street Tram Stop
    12 min drive
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Restaurants

  • McDonald's
    14 min walk
  • Wendy's
    8 min walk
  • Mint Cakery
    3 min drive
  • McDonald's
    17 min walk
  • Hulucat Tea House
    16 min walk

About this property

Ellerslie Palms Motel

  • Motel near Sylvia Park Shopping Center
  • Located close to Spark Arena and University of Auckland, Ellerslie Palms Motel provides a garden. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Smoke-free property, multilingual staff and luggage storage
  • Room features
  • All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
  • Extra amenities include:
    • Egyptian cotton sheets and Select Comfort beds
    • Bathrooms with showers and free toiletries
    • 50-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 10:00 AM and 12:30 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments

The front desk is open daily from 9:00 AM - 7:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 19 November and 30 November.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 12:30 PM
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Ellerslie Palms Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ellerslie Palms Motel?

Self-parking is free at this property.

What time is check-in at Ellerslie Palms Motel?

Check-in start time: 2 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 AM to 12:30 PM for a fee.

What time is check-out at Ellerslie Palms Motel?

Checkout is at 10 AM. Late check-out is available for a fee.

Where is Ellerslie Palms Motel located?

Located in Mount Wellington, this motel is 1.6 mi (2.6 km) from Sylvia Park Shopping Center, and within 9 mi (15 km) of University of Auckland and Spark Arena. Eden Park and SkyCity Casino are also within 9 mi (15 km). Auckland Panmure Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ellerslie Palms Motel Reviews

8.4

Very good

9.0

Cleanliness

8.8

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 180 out of 347 reviews
Rating 8 - Good. 99 out of 347 reviews
Rating 6 - Okay. 36 out of 347 reviews
Rating 4 - Poor. 16 out of 347 reviews
Rating 2 - Terrible. 16 out of 347 reviews

Reviews

Verified

4/10 Poor

Paul

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Check in was poor & the beds need replacing. Unit clean & tidy
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Charleen

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, clean & comfy. Sofa bed was out of order but still comfy enough to relax.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room off street parking although open air still good to have parking
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities
Spacious room. There were issues with the shower, but the staff were keen to resolve this, along with other things. Handily placed for Sylvia Park, among other places.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Stephanie

Liked: Amenities
Check in was odd - didn't realise you had to call a number to be given a code to a lockbox with room key in it. Room was clean, although could do with a spring clean. Room was quiet and away from the road and spacious. Was close to Greenlane for our event. Would stay again. Thank you
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Christian Albert

Liked: Cleanliness, amenities, property conditions & facilities
The facilities were good and the room was fine. However, the customer service needs improvement. There was no staff at the reception, and although we called the contact number, the response was very slow. Our request to replace the stained towel and broken electric kettle was not addressed.
Stayed 1 night in Feb 2026
Verified

8/10 Good

sunita

Liked: Cleanliness, amenities, property conditions & facilities
this small hotel was just perfect and had everything we needed, including a kitchen and a nice warm towel bar. there is no elevator, but there was plenty of parking, and it was an easy walk to convenient places. the area felt safe and quiet. the only inconvenience was the remote check in process it took about an hour to understand the system
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Larissa

Liked: Cleanliness
Didn't see any staff the whole time we were there. Room was pretty clean. Just a bit tired
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities
Its the worst place i have ever stayed in. Payed for 4 nights left after 1 night. Would like a refund. Its so dirty and smells terrible.l have a lung condition ans could not breathe. Previous peoples rubbish still there plus no clean towels or kitchen cloths. Bedside lamp had no shade and a broken off prong on the plug. Kitchen chairs where fillfy dirty as where the bed covers. Cupboards musty. Toilet paper in the carpark and up the tree. No other roomso offered to clean . Noway could a clean get that smell out. No one at reception, have to ring a number to get the safe number to get your key. Just as well i had a friend with a phone. I left mine back in Australia.i could go on but i think you should have the idea.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Heather

Good location,units are fine,attention to detail average,skirting boards dusty, paint work needs touching up. The exterior of the building needs a spruce up as does the reception area. Rooms smell like toilet cleaner.😀
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Jiawei

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Pros: ​Convenient Location: Only a 20-minute drive to the CBD and the airport, which is handy for travelers. ​Walking Distance to Shops: There is a large shopping mall just a 10-minute walk away, making it easy to grab supplies or food. ​Cons: ​Severe Hygiene Issues: While the room looked clean on the surface, it was infested with fleas. After one night, me and my friend woke up with itchy bites and red bumps all over my body. This is a major health and safety concern. ​No On-site Staff: The front desk was completely unmanned. The service bell is useless as no one responds to it. ​Frustrating Check-in: You are forced to call a "remote" phone number provided on-site just to get your room key. It’s an unnecessarily complicated and cold process. ​Final Verdict: The convenience of the location does not justify the lack of basic hygiene and service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and place
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and good location for us
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, definitely would consider again 😊

Great place to stay. Big space with a separate room which was good for my friend. Location is a few minutes drive from takeaway outlets, supermarket and the Panmure train station where it's a 20 min train ride into the city.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auckland Stay

Enjoyed our stay, room was clean & comfortable. Would certainly recommend
Stayed 1 night in Jan 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had all the necessary amenities for a small family
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good stay here when we come to Auckland, Quite & Peaceful compared to some other motels in the area.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Rebekah

Liked: Cleanliness, property conditions & facilities
We have stayed 3 times now. We stay with 3 adults and 3 children. The two bedroom unit is spacious and having an oven is very helpful and the fridge is big (ie not a bar size) It's been very clean each time we have been. We will be back again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check-in, even when arriving late. Lots of free parking with wide spaces. Rooms are spacious, the bathrooms are modern, some with walk in showers. It's a quiet spot to stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Debbie

Liked: Amenities, property conditions & facilities
Clean. Quiet considering being pns main road. Close to public transport.
Stayed 1 night in May 2025
Verified

8/10 Good

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very neat and tidy
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities and cleanliness were really good It was quite and our car was safe or definitely it felt like we were being looked after Would definitely stay there again
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hidden GEM of Auckland

It was amazing every staff made us feel at home It never felt we had left home Safe and family friendly
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient. Quiet place
Stayed 2 nights in Jul 2024

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