Cari Cottage di Suaka Margasatwa Nasional Back Bay

"Where do I start? From rusty towel hangers to paint peeling in the hot tub, from stained chairs in the breakfast area to the slowest tv I've ever seen, this was more of a motel experience with the executive price tag."

"Property needs a lot of maintenance, our room had a bathroom door that wouldn’t close, remote with no battery cover, chair with stains on it, chipped furniture all around the room, bed sheets with holes on them, and a cracked window. When asked the staff to be moved to another room they stated they didn’t have a replacement and I just had to deal with it. I pointed out on their counter was many more room keys and they can place me in one of those rooms. They quickly said, you have to stay in...

"The service was excellent, the room was spotless. It is probably due for some upgrades but overall it was good. I would expect more for the price. Expedia wasn’t the best rate…I should have searched better because I paid $150/night more than other people in my party."

"This is an older property not terribly bad but the bathrooms were so so. When checking in they only could give us 1 key card for the 3 of us because they were short keys for awhile. Maybe order some more"

"My stay was not bad. But to be a new hotel and just opened a few days prior to my stay, I believe service could have been better. The service by 2 staff was great and above and beyond. While the Manager and her staff as we walked in was very dry no greeting whatsoever just dry and did not even look up at you as a customer. I understand management have a lot to do and make sure things flow smoothly. However I would never higher someone like her. If I was a secret shopper I would have had her job....

"Very clean room, fantastic air conditioning, comfortable beds, and wonderfully attentive staff in the restaurant. Sadly, an early flight prevented us from having breakfast, but the front desk was fully staffed (at 4:00 am) and quickly handled our checkout. Would happily stay there again!"

"Good location, room was clean, elevators could’ve been faster."

"It was a nice stay"

"Wish the mattress would have been better quality, but everything else was excellent!"

"it was quite"

"."

"Staff was excellent and room was well maintained and who don’t like free breakfast. My hotel stay was fabulous."