Search Hotels Near Baldwin's Book Barn, West Chester

"Unfortunately, our stay was very disappointing overall due to the cleanliness and maintenance of the hotel. When we arrived, the bedding appeared unclean and had visible makeup stains on the sheets and covers. The hallways and hotel floors were also very dirty — we even found ketchup left on the floor near the water fountain, which stayed there long enough for us to notice and take photos. The bathroom itself seemed okay, but the general condition of the hotel did not feel properly maintained. The next morning at breakfast, several things were not working properly. The coffee dispenser was broken, the water fountain was not functioning, and some of the apples being served were visibly rotten. Overall, the experience felt neglected and unhygienic, especially considering we paid to stay there. I normally don’t leave negative reviews, but this experience was genuinely disappointing."

"Breakfast foods were cold and tasteless"

"Very comfortable bed! Great staff…"

"Room was digusting."

"Our room was very comfortable, and the staff were very helpful and welcoming. The location was really quiet for being close to the airport. The staff were also speedy in getting a high temperature in the lobby and breakfast area cooled down. “Stuff” happens but the staff were on it!"

"Very nice resort but make sure you book the correct tower. They are quite a walk apart!! If you are doing a trade show, make sure you know which tower is closest to the are you'll be at so you don't have to walk 5 minutes from your room to where you need to be (unless you're trying to get your steps in!). "

"Everything was good. "

"The front desk staff was very rude there was trash in the can when I checked in I asked her about my room being clean She said she could locate me to a new room and if I complained again that I will have to check out. This place should be glad that they still have patrons coming through. I won't be back."

"It’s only staff there during a certain time after 10pm u will not be able to check in they charge u to clean your room no one comes to brings you towels or anything no sheets anything and I was there for over a month I had to go and buy my own everything and clean my room which I had no problems with if u get a room in the back it’s nosey because of the free way weekly rates are high to say that u have to get all these things yourself "