Front of property – evening/night
Check availability

Reviews of Emersia Hotel & Resort

4 out of 5
Emersia Hotel & Resort
Jl. Wolter Monginsidi No. 70, Bandar Lampung, Lampung

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 38 reviews" "
Rating 8 - Good. 17 out of 38 reviews" "
Rating 6 - Okay. 1 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

BENNY

Stayed 2 nights in Sep 2023

8/10 Good

GEOFFREY

Business traveller
Liked: Cleanliness
.
Stayed 1 night in May 2023

10/10 Excellent

yanzhi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and helpful.
Stayed 3 nights in Mar 2023

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderfully friendly and accommodating. We were able to check in early and received a welcome fruit basket and slice of cake. The rooms are decent with typical amenities. The AC was nice and cold. A nice perk was that everything in the mini-bar for our room was complimentary. My wife got a couple of massages while staying there. They were inexpensive but only OK. The mats are on the floor and the therapist gets on the mat with you to massage your back...uncomfortable to say the least. There was no difference in technique between the Javanese massage and the "Swedish" massage. There are no private rooms either - you are behind a curtain which they are not careful to keep completely closed. There were loud noises while there too. They had soothing music but I also hear a tv with a game show on in the next room and women laughing and talking loudly. Not peaceful at all. The pool was relaxing and there is a kiddy pool. Strange though - there are chlorine "cakes" all over the bottom of the pool. The pool is shallow enough to stand out of the water from the deepest section so you do step on these. The food was pretty good. The ribs were delicious. The food is generally inexpensive for a hotel. Don't be fooled thinking that "cream cheese cake" is cheesecake! Not even close. Breakfast is full and plentiful. There are plenty of "western" food options as well. There is a gym with the basic weights and machines. It was clean but there are usually no towels.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
This hotel is located on hill overlooking the mountains as they slide into a huge bay. There is a massive Asian breakfast with cereal, omelette, pastry and coffee for the westerners. The pool is small but refreshing with scented flowers adding to the mix. The rooms are clean.A welcome cake was quite a surprise. Global warming has all but destroyed the reefs. There are attempts at restoration but, like everywhere else , it is too little too late. A great hotel with friendly service.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The customer service was excellent and location is strategic.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Yunus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second to None - Highly recommended Hotel
Best hotel I have been at, staff are really friendly and the service is second to none and the food at the hotel is brilliant, would highly recommend using this hotel, will defiantly be going back there againagain
Stayed 3 nights in Oct 2018

8/10 Good

AbdulMuttalib, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than standard 4 stars plus local flavor
First impression was of a good elevated location complimented by nice view of a bay when dining at the restaurant. Quite clean rooms with relatively clean bathroom, and linens, comfortable beds, but WiFi was a bit erratic. Tv channels and picture quality needs improvements. Sleep experience was excellent as the A/C worked well. Dining/buffet breakfast was quite delectable - buffet breakfast was quite varied but the cold food was a letdown. The food warmers should have been on throughout. The pool and gym were of good standard though the view from the gym could have been better. Overall, it was the excellent friendly attitude of the staff that would separate the Emersia from similar starred establishments. From the front desk where you are greeted with smiles from ms Setia, Hendro, Dwi, Rudi, and special mention to the very courteous Dinda; to the servers at the breakfast buffet. Also extremely helpful was the tall, young and boyish looking bellboy ( forgot his name ) who showed us the different rooms in addition to helping out reservations, to opening car doors. I tried out their executive room for 1 night, went to the Desa for 1 night, and being impressed with the Emersia, returned and booked 2 additional rooms.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Strange noise came from the fan so loud we couldnt sleep.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel with good sea view
Met all expectations. Good sea view.

10/10 Excellent

dan, austin texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique awesome hotel
From check in until check out was a great experience. Yudi the one who checked me was very accommodating and professional kind and even got me checked in early. They are great and I recommend them to everyone!
Stayed 2 nights in Dec 2017

8/10 Good

Indra Mantik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for Leisure
Good Hotel, Great View, Plenty Parking Lot, Nice Atmosphere, Swimming Pool kinda narrow
Stayed 1 night in Jun 2017

10/10 Excellent

Indra, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend it for everyone
Amazing hotel. I got a free upgrade upon arrival, which was fantastic! great location and the staff is super friendly and nice.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not worth for your money
stay 3 night, booked 4 rooms 2deluxe and 2 executive for whole family, Bad experience, not worthed

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice view, clean & good food but terrible services
book 4 rooms 2 deluxe and 2 executive for 3 nights, bad customer service, tend to rip off, nice view thou..., clean and good food, no iron, pool closed for wedding party, need to call front office to turn on the AC, they are cheap the hallway is hot since they turn off the AC in the common area, Not Worthed

10/10 Excellent

Eugene, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Beautiful view, very nice staff, great room and grounds. We got the room on a sale, so the value could not be beat. The breakfast buffet was so delicious with lots of fantastic Indonesian food. The only complaint was the wi-fi cut out a lot and required constant log-in, but overall great stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
From the first day, everything has been perfect and beyond expectation. Nice property, very clean and the best part is the breakfast. Love the customer service and smile on the staff face. However, im totally dissapointed with the spa because I requested for balliness spa which is for 3 hours but the treatment was only 2 hours. When I check with the receptionist Ms Destri she said she will check with the therapist Ms Ida. She came back again saying that I got up from the bath tub earlier which is meant for 15 minutes. When I said that even if I got up in 1 minute where is the balance 45 minutes? She apologised and said that is the best she could do. I paid full amount and return to my room. Its sad that this is a great hotel but spoiled by one matter. However, I would still recommend the hotel stay but not the spa.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Clean modern hotel at an affordable price

10/10 Excellent

luke, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, lovely room!
Fantastic,great hotel!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Really enjoyable weekend, all amenities in good condition in not so good lovation

8/10 Good

Melwyn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
I was a very pleasent stay

10/10 Excellent

Fikri, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LAMPUNG TRIP
Nice new year visit to southern province in Sumatra, about 6 hours trip by car include about 2,5 hours in ferry. Good rest. nice breakfast, good sight.......

8/10 Good

Lim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Hotel staffs was very helpful and always serve with a smile. Wifi signal was not strong. Technician came but never return with any solution.

10/10 Excellent

klaas

Stayed 1 night in Apr 2023

8/10 Good

Lidiawati

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Erich

Liked: Staff & service, room comfort
Hotel bersih dan breakfast yang lumayan banyak menu pilihan
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pengalaman
Hotel bagus, pelayanan menyenangkan

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour en famille
Points positifs: Service Petit déjeuner Grand lobby Upgrade Points à améliorer: Rien
Stayed 1 night in Sep 2017

8/10 Good

H.Dwi

Liked: Staff & service

10/10 Excellent

ayudya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pelayanan sangat baik & ramah
Proses early check in yg mudah dan cepat. Pelayanan sangat baik & ramah. Makanan enak. Sop buntut must try.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
高台から町と海が見渡せるホテル
清潔で快適。 オーシャンビューがおすすめ。 ルームサービスが来るのが少し時間がかかる。

10/10 Excellent

Donny, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for family
Only booked 1 night for this hotel and I immediately regretted it. This 4 stars hotel have everything you need for holiday. They prepared the room faster than I expected with friendly staff ready to serve me. The room is large, clean and very, very quite although my room have pool view. They have good facility for fitness centre along with sauna and good outdoor swimming pool. The food is quite good with large choice of meal during free breakfast. Will be my first choice for my next trip.

8/10 Good

Martin, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in bandar lampung
Nice cheep rooms that had nice standards. God service from Staff. God including breakfirst buffé.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort