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"Overall our experience was great! Check in and check out was fast. They do have currency exchange if you need. I would definitely recommend the breakfast on site as there is an abundance of choices for all. The hotel is located walking distances from the beach. The street behind the hotel is full of commerce including restaurants, shopping mall and groceries. It was extremely convenient to be able to walk to the stores at any time of the day. The colonial area ( Wall City/Getsemani) is about 12 minute car ride. Lastly, the staff was phenomenal, from Ricardo, Maria, Jesus, Cristian. I am missing a lot of names. They were exceptional. "

"Food was good and the bed was comfortable "

"Great location from all historic sights of Cartagena. Will return again for sure."

"The location of the hotel is near the beach and local restaurants and shopping plazas."

"Great experience great stafff love it will be back soon"

"I loved everything in Cartagena. The Hyatt Regency is an excellent hotel, from the service in the lobby, the pool, the restaurant, to the room service. I want to thank the entire staff, especially Oscar and Antonio in the restaurant, as well as Dina and Daniel in the lobby, and some other girls there whose names I don't remember, but they are all special and extremely attentive. Thank you for your attention. Thank you for your service. We recommend this hotel 100%. "

"The breakfast was okay. The restaurant and restaurants and room service food was good. The beds were comfortable and the atmosphere was boom. "

"No complaints "

"Love my stay well located area near centric historical walking distance across the muelle n in the back opposite side getsamani town Alfonso n staff The guys on rooftop are the best host there so kind ,attentive friendly As a female solo travel, they made my birthday stay be on of the best one!!! They even sang happy bday for breakfast with a pastry ,Please don't look no further book here!!! Hasta luego Cartagena I sure will back staying here again!! "