Search Hotels Near Benque Viejo House of Culture, Benque Viejo Del Carmen

"The room was clean.The grounds were clean.The pool was clean.Granted,some of the areas were a little tired like the edge of the pool.The slate rock work was missing a pice here and there.Our AC broke down on our 2nd to last day in our room.The staff was very understanding and moved us right next door.Same quality unit so very easy move.Our breakfast next morning was free.What really stood out was the food ad the bar service.The staff was amazing.Everyone of them was very friendly and enjoyable.All in all,this resort is amazing.I would highly reccomend staying here.Simply put, the best staff i have encountered in a resort,hotel etc. ever."

"The customer service was excellent! They helped us to make some adjustments with our stay beforehand. The rooms were clean, the beds very comfortable and the place was quiet. We slept very well there! The rooftop pool was great fun for our children."

"Great property (seemingly) as we stayed for a night. Main issue: we came in at 12:30 to check-in (2pm reservation) - the property was empty (1 guest) but they refused to get us rooms till 2pm. We were hoping to freshen up before we headed to the next spot - we ended up going to the next spot & returning at 10pm & check-out at 6am. In short we’re not sure what the property has to offer but disappointed with the check-in capability with an empty resort. "

"Everyone was great and the property is beautiful."

"Room very clean, on-site restaurant has good breakfast and dinner. Amazing staff that were super helpful and friendly."

"Our stay was great, the place is very tranquil and well maintained, although some of the advertised amenities are not available. The hiking trails and the complimentary kayaks are not there so this information should be removed from the property description as misleading."

"Cahel Pech is a great affordable option in San Ignacio. The pool setup is a fun amenity and meals were delicious and reasonably priced. The hotel was happy to set us up with tours and local drivers too. On a Saturday night, the local town partied loudly until 3am but I can't really fault the hotel for that. The room could be improved with a new mattress and pillows. The view of the town is super nice and there's even a local bunny that is super friendly! Staff is top notch."

"This property is absolutely excellent. The staff are friendly and supportive, every amenity has been thought of and the grounds are beautiful. An amazing stay that I’d recommend highly to anyone. "

"We had a great time. The resort is very charming and we saw many amazing birds."