Bergen hotel guide. Highgate Independent hotel in Bergen, Jersey City

"My entire team had bad experiences. Ac doesn’t work. Elevators broke. Rude staff. Never again."

"Not bad"

"Surprisingly not bad, near everything. While everyone went to tlTimes Square, we veered left to Hell's Kitchen neighborhood for dining and found wonderful little hole in the wall restaurants. Room is a little noisy from the sounds of the city, but it is to be expected since you're so close to such a popular area. Definitely will stay again."

"Beautiful room perfect location plenty of food options near by great staff clean definitely would book again"

"My car got parked in the valet brand new car by the way came back with a scratch paint off and they said they were going to take care of after I got home from New York they said sorry wasn’t there fault"

"Loved everything about the property. It was in an excellent location."

"Ac didn’t work"

"Housekeeping staff was great and did a good job everyday but the person we first met on arriving was rude. We understand rooms may not be available for early check in but the same can be conveyed in a kind manner. We reached early so they gave us access to a common guest washroom which was terribly dirty and started the trip on a bad note. "

"The shower on had 1/2 of a shower door, and we did not have enough towels to soak up the water on the floor, but they did send us plenty more towels right away for the next 4 nights, and the elevators were absolutely the slowest I have ever seen in my life , it even came to the point that my wife and went up to 3 rd floor by escalators the walk the stairs to the 7 th Floor to catch one of the elevators that would stop there and only go up. I will say that all the employees there are absolutely excellent, helpful and courteous, everyone there were extremely helpfull ."