Hotel dekat Big Play Barn

"Cleanliness"

"The owner was unaware of our booking as it hadn't gone through to them but problem was solved quickly. "

"Good hotel with many facilities on site for young families - presumably comes into its own with improving weather. We just needed a room and breakfast and it did that with ease."

"There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden "

"Good parking"

"Everything and enjoyed using the leisure facilities. Many memories of the late night venue, Jake's, when I was on my late teens."

"Great staff, nice hotel although in need of some refurbishment it was a comfortable stay and would be happy to stay there again."

"Friendly staff, easy check in, good breakfast selection "

"Staff were great, particularly Jake who was amazingly helpful behind the bar and also in the dining room. Lea Marston should be thankful, along with all the other great staff, that Jake is on your staff. "

"Very accommodating. Welcoming staff. And reasonably priced for amenities. Would have been great to have access to a gym so that I could avoid spending so much time getting to know your barman Chris who was very approachable. "

"It was a good stay and staff were helpful "

"The reception staff were excellent, Restaurant staff sadly were absolutely not! I had to leave my table and go to reception to get attention. Sadly the service didn’t get better after my complaint, and I left without pudding or a drink to go to my room with. Biggest issue was the fact there was no hot water at night and only a few second of hot water in the morning. In fact another guest was complaining about this issue too. The maintenance checked the water temperature agreed it was cold! I...

"No parking available. Carpet filthy and stained. Mould in several places in bathroom and corridor. No wifi whatsoever even though it is advertised. Drunks shouting till 1AM then drunk woman screaming at 3.30 AM. Possibly staff member. Place was full of workmen obviously not caring about dirty work boots. Lack of wifi blamed on the brewery. "

"Clean relaxing friendly staff peaceful "

"Have stayed here many times over the years. Staff always excellent, good breakfast offering, clean rooms and comfy beds, handy location for the NEC and dog friendly. The reception areas are fine, but the bedrooms and hallways are looking a bit tired and could do with a refurb or refresh. "