Hotel dekat Bitterne Leisure Centre

"No toast or fried eggs at breakfast."

"Room was clean. Owner and staff were pleasant. It wasn't clear when i was booking the room, though that there was a shared bathroom. "

"Liked everything!"

"Helpful staff"

"No one at the front desk. A sign that says” check in at 3pm”. No air-conditioning during the hottest summer in the UK, June 2026. No safe, no phone or refrigerator in the room. They have water kettle and provide coffee packets & sugar. No cleaning or servicing the room unless you ask for it. I asked for it, they did it one day and I had to go down again to tell them because they didn’t clean it the second day of our stay. Bathroom has one bottle of something to wash your body and hair. The...

"Everything was good Just as a suggestion if there a smal table with 2 chairs available will be best."

"Really nice house, table football etc for the kids, nice back garden and well-equipped kitchen. Really happy"

"Bathrooms weren't terrible clean. Rooms were hot with tiny windows. Couldn't get i to my room and called, said they'd send so.eone out and call me when there. 40 minutes later called again and was helped over the phone.. no one arrived or called. Wandered around for ages trying to find the entrance, e entually found a fire es ape that was open and just walked in. The main door is actually numbered no 3.. thought this was a room.. no signs saying Brookval guest house."

"Horrendous. Oven was so dirty it couldn't be used. Room has one mug, one towel, one pillow - two of us staying. Dirty sponges left at the sink, clearly used multiple times. Bed was horrific, worst mattress I've ever slept on, very old, bed falling apart, not even a full size double. Husband and I are very average in size I had to try and sleep either end of the bed - didn't help due to the noise of other residents all night. Fridge not cleaned, food still in there from last person.Young men...

"Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here."

"Do not even think about booking this accommodation. It’s not habitable. The photos are true to likeness. I have reported this host to the company. It would not pass any regulatory standards. Needs to be removed! Awaiting my refund, as walked in and walked straight back at !!"

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"I had a terrible experience..."

"This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here."

"It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!"

"There is nothing positive to speak of the place."

"Very Hot! No AC. Did not feel safe, there were people walking around through the hallways and smoking out side, which their smoke came into our room through the one and only tiny window which offered limited ventilation"

"Was dirt Pillows were old and tatty and we woke with neck ache Was only one cup that was cracked , no spoons to make a drink , towel was tiny more of a hand towel Bed had bits in and stain on quilt cover Set of drawers had screws sticking out and no handles The place was noisy and has drug gas calendars outside the front door There was constant banging from upstairs We didn’t sleep . There was no microwave Wouldn’t stay ever again and put me of the Experian website We only used...

"No staff to be seen"

"I was the worst place I've been to. I could not get into the room. I took over an hour to before someone made contact but I still couldn't get into the room. The bathrooms were dirty and chairs were broken and the were empty bottles in the corridors. I would not recommend anyone stay here."