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"This is a busy, well located hotel near to Lincoln Center and Columbus Circle. But the hotel took 40 minutes to check in, the room was grubby and the blinds had fallen down on one of the windows which couldn’t be fixed until the next day and then it only went up halfway. On two nights I went to the bathroom to find a couple of cockroaches in the sink. There is no bar or restaurant but fortunately there are plenty nearby. Also the tv didn’t work. Not great and I stay in NYC regularly. I won’t be returning. "

"Wonderful staff! They did their best to make our stay a great one, though they were very limited by the run-down property. There is no central AC/heat and our window unit was in terrible condition and duct-taped to the windows. It made a horrible noise when on, so we couldn't keep it on while we slept. We were offered another room when one became available, but it required us to be there at noon on one of the days and we were out and about with plans so it wasn't feasible. The location is great for walking to Times Square and broadway but be sure to consider the noise and light at night. Large blinds did nothing to help with the light at night and closing them means closing off the window AC."

"No accessible water fountain."

"Wonderful, welcoming, helpful folks throughout. Great location ( especially if, like us, you’re attending an event at MSG). The room was tiny, however, that is normal in many NYC hotels so it was not unexpected. Beds were very comfortable"

"Good stay. Had to request a coffee maker in my room but they brought it right up. No complaints. "

"Room was decent with a few "

"Great location. Very clean. Staff was very nice and helpful. Best water pressure I've ever had at a hotel (that's important to me) and the water temperature was excellent."

"Great location. "

"AC didn't work"