Search Hotels Near Bupa Cromwell Hospital, London

"It's a good deal for its price. Amazing location, very nice stuff."

"Staff was very kind, location was perfect and the room was clean and appeared new"

"It was an excellent and conveniently located property"

"The check-in is tediously long. The rooms are quite warm. The hotel is a little bit rundown, but it’s OK. If you’re expecting vending machines ice machine, machines, laundry anything like that this is not the hotel for you. They also do not have air-conditioning and only some of the rooms have dressers for your clothes. "

"The staff were all pleasant, especially the duty manager, Kieran. There were a few poor service issues which were quickly addressed and more than made up for. Kieran personally came to my room to apologise and suggest a resolution. All the staff we spoke to were lovely, the doorman Martino was great. Breakfast was nice, with both halal sausages & cold meats and pork sausages & bacon offered, catering to most patrons. Views over kensington gardens were awesome. The rooms were in great condition and clean. The location is great, and we ventured out via tube, driving, and walking on various days. I'd happily stay here again, and will do so in the future."

"The hotel is very convenient. Staff extremely helpful. Will definitely use it again"

"We had a very good impression when we arrived but the maintenance of the property is simply very poor, which is a shame as the hotel looks very nice. The air conditioning didn't work, the unit was centrally controlled and you weren't able to turn down the temperature. It got really warm at night and we couldn't open the windows either. It was very uncomfortable and couldn't rest well. We also didn't have hot water to take shower on the last day - very disappointing. Not being able to get the basic amenities right simply isn't acceptable from a 4 star hotel.. Whilst Josh at the front desk was personable and friendly, I couldn't say the same about the ladies at the coffee shop, such a bad attitude and arrogance, I don't recommend spending your money there. Overal, although the location is excellent and the rooms have a nice and practical design, we wouldn't come back here as we didn't enjoy our stay."

"Lots of healthy fresh variety for breakfast and a spacious comfy room!!"

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