4/10 Buruk
Gwyneth
4 Jan 2026
The room wasn’t ready at 3 pm check in I upgraded for views across Kensington and got a brick wall
Our room when we got it eventually had a put you up bed in and was very cramped
The heating was rediculous either that hot we were sweaty of cold air.
I paid my bill on Friday then got a letter put under my door asking for more .
Sorry but you need to get it right 1 st time and I refused to pay extra as we didn’t incur any extras we were out most of the time !!
Very disappointed in the reception staff tbh
Gwyneth
Menginap 2 malam pada bulan Januari 2026













































